Dane Street is growing! We are seeking professional, highly-qualified candidates to fill our Customer Service positions in our Palm Beach Gardens office.
Dane Street LLC (danestreet.com) is a leader in the IME (Independent Medical Exam) and Peer Review industry. We are extraordinarily client-focused, performance driven, and we are excited about the future of our organization!
THE SCHEDULE FOR THIS POSITION IS 12:30p.m.- 8:30 p.m.
As a Case Coordinator/CSR, you will be the point person on new cases:
- Intake new cases and review/verify information and requests.
- Draft cases by entering information into the Dane Street system.
- Assign new cases to physicians for review with the appropriate physician, based on specific guidelines.
- Monitor and track cases to ensure we meet deadlines.
- Update clients frequently on cases in progress.
This position involves a substantial amount of communication with clients and physicians/physicians office via phone and email, and constant computer work. Therefore, candidates MUST possess the following skills/experience:
- Minimum of 1 year of experience working in an administrative or clerical role in a business office environment is required.
- Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
- Excellent computer skills (Apple Operating System, Google Chrome search engine, Gmail are preferred).
- Stellar written and verbal communication skills, including a high comfort level in speaking with the referring client, claimants, and/or physician.
- Ability to maintain focus and attention to detail in a fast-paced environment.
- Ability to manage multiple tasks and quickly changing priorities.
- Excellent organizational skills.
We offer generous Paid Time Off, excellent benefits package and competitive salary. Our Palm Beach Gardens office is conveniently located near both I95 and Florida's Turnpike.
If you want to work in an exciting, fast paced environment where you can provide meaningful contributions, then we encourage you to apply.
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful, astute forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers and Pharmacy Benefit Managers. We provide customized Independent Medical Exam and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.