Day One is looking for an Office Manager to join our Operations team. Our team is rapidly growing, so you should be comfortable (and flourish) in a deeply dynamic environment. We are looking for a team member who has a solid foundation and track record of success in all things in supporting a busy office who can ensure that our agency is running as efficiently as it possibly can. Whether you are managing vendor relationships, seeking new methods of operational efficiency, or ensuring our snacks are stocked– our team will depend on you for all things Office Management.
Our company culture is at the core of everything we do. It defines our vibe. It’s what makes every day, Day One. We offer a highly collaborative environment where smart and passionate people come together to solve some of creative communications challenges. It’s no secret; we work hard— but only on the things we love. From the day this agency was created, we vowed to only work on projects that fire us up. And that’s not changing any day soon. We emphasize and value our relationships— after all, we’re powered by them. Our colleagues, clients, and partners are the most important part of our business.
This position is full time and only available in New York City.
Responsibilities
The ideal candidate is entrepreneurial minded, detail oriented, and a problem solver by nature. This position acts as a point person for office management issues related to operations, IT, and maintenance.
- Vendor/Office Management
- Assist Director of Operations with tech maintenance issue remediation
- Troubleshooting issues with appliances, office equipment, tech equipment, escalating appropriate building contact or vendor
- Order, unpack, and stock all office supplies + kitchen supplies
- Manage all external client meetings including but not limited to ordering catering, setup, breakdown, and clean up of conference rooms
- Communicate with agency to ensure that the staff is informed and in compliance of current processes and procedures
- Ensure staff is aware and trained on all office tools, including AV equipment
- Properly open and close office daily including unloading dishwasher, prep common areas, charge tech and cleanup available conference rooms
- Assist Director of Operations
- Contribute to annual budgeting of office snacks, supplies, and office events
- Work together with Director of Operations to streamline and standardize office procedures
- Assist Vice President of Culture
- Assist in planning and executing Day One Agency internal events in NYC and LA including but not limited to office events, company outings, happy hours, and offsites
- Manage and organize all D1A swag inventory in NYC and LA
- Human Resources
- Work with HR team to onboard new hires including but not limited to: securing IT/tech for new hire, providing Ops Manual and Culture Book, setting up desk and swag, updating calendars and relevant docs, etc
- Serve as Backup for Executive Assistant and Receptionist
- Arrange meetings, car service, and travel as needed for founders of company
- Contribute to ad-hoc projects as needed
- Purchase gifts needed for clients, employees, etc.
- Cover reception desk on an as needed basis
Requirements
- Passion for people and excitement to collaborate in a fast-paced team environment
- Ability to multitask and work efficiently with precise attention to detail
- Proven experience with technology partners and outside vendors
- Hands on experience with office machines (i.e. conference room technology, printers, apple products, etc)
- Approach tasks with a “no task too small” attitude
- Able to troubleshoot tech issues in an office environment
Major Bonus If You
- Have worked at an agency
- Office management experience
- Have IT experience
Compensation + Benefits
We value all of our employees and are happy to provide comprehensive benefits to help support them holistically in the best way we can. We offer all our employees:
- Health Care (Medical, Dental, Vision)
- Paid Time Off and Company Paid Holidays
- Summer Fridays
- Annual Technology Stipend
- 401K Retirement Plan with Company Match
- Paid Parental Leave
- Commuter Benefits
- Company Credit Card
- Uber Business Account
- New Business Referral Bonus
- Employee Referral Bonus