Receptionist

  • $52,524.00 - $60,403.00/year
  • About NYC Cyber Command
    New York City Cyber Command (NYC3) is committed to protecting City systems that provide vital services to New Yorkers from cyber threats, and helping residents become safer in their digital lives. 

    As the organization defending the largest municipality in the country, NYC3 is charged with directing citywide incident response, setting citywide cybersecurity policies and standards and working with city agencies to strengthen their cyber defenses.  

    Job Description

    NYC3 is searching for an enthusiastic, dynamic and positive individual to join this growing agency.
    Some of the tasks are described below:
    ● Coordinating the daily activities of the Reception Area, including:
    ● Receiving and disseminating all incoming calls, faxes and mail;
    ● Greeting in-person visitors for scheduled appointments;
    ● Forwarding inquiries from the general public to the appropriate person;
    ● Retrieving voicemail messages from the general office mailbox;
    ● Develop and maintain positive working relationships with internal and external staff;
    ● Scheduling, planning, and coordinating meetings;
    ● Prepare meeting materials and managing the booking of meeting rooms and associated items as needed;
    ● Open and date stamp all general correspondence and deliver office mail to appropriate personnel;
    ● Regularly maintain and update NYC3 contact list, organizational charts, and email distribution lists;
    ● Perform other administrative duties such as filing, drafting letters, copying, faxing, etc.;
    ● Assists senior staff with day-to-day activities, which includes compiling prep materials for meetings, coordinating logistics and other events;
    ● Perform other appropriate duties and participate in other duties as assigned.

    Minimum Qualifications for COMMUNITY COORDINATOR Civil Service Title

    1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
    or
    2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
    or
    3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

    NON-CITY EMPLOYEES MUST MEET THE CRITERIA ABOVE TO BE CONSIDERED
    CITY EMPLOYEES IN OTHER COMPARABLE CIVIL SERVICE TITLES ARE ENCOURAGED TO APPLY


    Preferred Skills

    The preferred candidate should possess the following:
    ● Experience in New York City government;
    ● Knowledge of Google Docs and the Microsoft Office suite as well as the ability to routinely go back and forth between both types of platforms;
    ● Proven track-record of 3-5 years professional work experience performing outstanding customer-service;
    ● Proven work experience with high-quality administrative support to senior-level executives;
    ● Excellent written and verbal communication skills;
    ● Experience exercising discretion and confidentiality with sensitive company information;
    ● Excellent organizational skills with an ability to think proactively and prioritize work.

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