Onboarding and Support Specialist
- 2) Customer Success
- El Paso, TX, USA
As a member of the Customer Success Team, your job will be to deliver an amazing customer experience as you onboard preschools, day-care facilities, day camps, and private K-8 schools onto our platform and as you provide world-class support.
Must have:
- A genuine desire to help customers solve their problems
- One or more years call center experience
- Excellent communication skills and friendly demeanor via email, on-the-phone, or via chat
- Power-user mastery of Google Suite (Docs, Sheets, etc)
- One or more years as a trainer
- Excellent time management and prioritization skills
- Amazing attention to detail
- 2 years college
Preferred:
- Experience with preschools, day-care facilities, or day camps
- One or more years of project management experience
- One or more years of SQL experience
- 4-year college degree