Online Community Support (USA) (Remote)

  • $10.00 - $12.00/hour
  • We are an online marketplace in the food-tech field working with chefs, tour guides, etc.

    We are looking for someone to fill the role of Online Community Support (part-time or full-time) with experience in customer support to join our team.

    Responsibilities Include:
    - Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools and communication
    - Conduct analysis on an on-going basis for key areas within the chef community and report findings internally
    - Contribute to the development of our social and video content programs
    - Help with administrative tasks

    Requirements Include:
    - 2+ years of experience in a customer service role
    - Excellent verbal and written communication skills
    - Strong data analysis skills
    - Ability to be resourceful and responsive
    - Possess an interest in food, culinary background preferred
    - Working efficiently in a home office environment
    - Proficient in Google suite and Excel

    Hourly Rate:
    $10-12/hr depending on experience

    This role is available as part-time or full-time during business hours

    Location: Anywhere in the US (remote ok) 

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