Job Summary:
The primary focus of this position is to ensure the Conexwest Units are successfully delivered and picked-up from customer sites, ensuring the drivers are following all safety and DOT regulations. This role will supervise the team of drivers and assign their daily duties.
Principal Responsibilities:
- Promotes safety first for all areas of dispatch. Ensures drivers are following all safety policies and procedures and will conduct safety meetings
- Supervises team of branch and operations yard Drivers, which includes:
- Scheduling and assigning drivers and vehicles to convey Conexwest Units
- Reviews next day/week deliveries and pick-ups and develops a dispatch plan
- Notifies drivers of daily assignments
- Tracks Drivers out on delivery/pick-up
- Assists Drivers in troubleshooting when necessary
- Sets daily and weekly priorities for the team
- Conducts performance discussions and trainings
- Ensures Drivers have collected all appropriate documentation and signatures related to delivery/pick-up of units and offices and will work with the Driver and Customer if the unit/office is damaged
- Communicates with customers to assist in scheduling daily/weekly activities
- Informs customer of delivery/pick-up times
- Answers customer questions about delivery/pick-up
- Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
- Maintains branch’s budgeted trucking profit margin
- Coordinates with outside vendors regarding trucking and deliveries. This will include outside hauling services, as needed, and assisting Drivers with obtaining required annual, monthly and daily city/state transportation permits
- Works with branch and corporate sales to determine driver schedule availability, and when available, can schedule deliveries/pick-ups outside of current dispatch schedule
- Other duties as assigned
Equipment Used and Responsibility:
- Computer, telephone, radio and electronic office equipment
- GSuite (Gmail, Calendar, Sheets)
- GPS and tracking software
Supervisory Responsibility: