Salesforce Administrator
Join our Business Operations team as a Salesforce Administrator! We are looking for a smart problem solver who is passionate about Salesforce to maintain and enhance our Salesforce implementation. By supporting a key platform for our Sales, Enterprise, Service, and Marketing groups, you’ll have a unique opportunity to directly contribute to our company growth, gain exposure cross-functionally and further hone your expertise.
What you'll do:
Collaborating cross-functionally with end-users and partner teams at Cloud Nerd, including Sales, Marketing, Business Operations, Sales Development and IT- Document design and implement Salesforce solutions using standard configuration and following configuration best practices
- Develop and deliver documentation/presentations to end users to illustrate solutions, new functionality and training for end-users
- Comprehend the business/systems use case and ability to reiterate the problems
- As new functionality is released, design, coordinate and execute on testing processes to reinforce quality assurance and ensure excellent user experience
- Identify operational workflow/system improvements and work with Manager and Solutions Architect to implement
- Responsible for understanding Salesforce releases and new products to potentially address ongoing business needs
- Manage and prioritize daily case inquiries
- Develop reports, dashboards and processes to continuously monitor data quality and integrity
- Provide prompt and complete resolution to technical challenges and business issues
- Drive and increase customer adoption and ensure satisfaction
Requirements
3+ Years of experience developing Force.com commercial business applications as part of a collaborative team- 3-5 years of Force.com experience in Visualforce/Apex development
- Experience with Salesforce.com Web Services APIs - Force.com SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API
- Experience working with Force.com application packaging and deployment is a plus
- Experience building complex business applications using Java, C# or C++
- Experience developing interactive web-based applications
- Bachelor of Science in Computer Science
- com Developer certification is strongly preferred
- Familiarity with web/database application development technologies like SQL, JavaScript, AJAX, JSON, HTML5, and CSS is preferred
- Proficiency in developing in Force.com Visualforce pages, Managed Packages, and integration to other third-party solutions
- Experience integrating Salesforce with 3rd party system using web services and AppExchange apps
- Knowledge of Force.com development best practices and design patterns
- Experience in Agile development methodology/Scrum is preferred
Cloud Nerd is growing at an exponential rate and the role will not be on the market much longer! We offer a top-tier compensation plan and an invaluable opportunity to develop your career within a dynamic multi-project environment. Apply now to get an immediate response!