Salesforce Administrator
Position Description:
The Salesforce.com Administrator supports in the administration of the company’s salesforce.com CRM instance and development of related processes.
Position Requirements:
- Bachelor’s Degree in Business Administration, Communications, Marketing, Technology or applicable field.
- Minimum three years experience in marketing and/or project management, with Salesforce.com certification preferred.
- Experience and a general understanding of the AppExchange.
- Ability to demonstrate analytical reasoning or quantitative analysis.
- Experience with Microsoft Outlook applications, with familiarity with database design and data structures preferred.
- Ability to communicate ideas and expectations effectively by instant messaging, email, phone or in-person.
- Ability to interact with all levels of management and articulately respond to questions regarding data, strategy, and business practices.
- Experience with salesforce.com and web-based research practices and tools.
- Ability to work with internal team members, outside vendors and salesforce.com support personnel on customizations, integrations and troubleshooting.
- Experience working within a team environment and independently.
- Ability to work in a rapidly changing and interrupt-driven environment, including the ability to prioritize and manage variable workload.
- Experience in thinking through strategies creatively and leveraging data to drive idea development.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.