Salesforce Solution Architect - Remote


Salesforce Administrator

We are seeking a motivated Salesforce Administrator to join our high-energy team supporting our global Salesforce.com CRM. This is a highly visible role and perfect for a hands-on Salesforce Administrator who can perform as a Salesforce.com SME and own& optimize a platform for a rapidly growing global organization. 

Job Responsibilities:

  • Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow and validations)
  • Work with Sales& Marketing stakeholders to understand business requirements and provide accurate reports and dashboards.
  • Work with peers in IT to make data from Salesforce available to data analysis team in Azure.
  • Facilitate sandbox refreshes and post refresh setup
  • Understand and support data security (role hierarchy and rules sharing)
  • Monitor and manage Salesforce releases and feature changes
  • Improve and enhance global Salesforce.com CRM platform
  • Assist and train users (technical and non-technical) and troubleshoot issues
  • Select, implement, and integrate technology tools & best practices
  • Document system processes and standard operating procedures

Skills and Knowledge Required:

  • Ability to develop effective relationships with business users, technical & non-technical colleagues, executive management.
  • Leadership skills including ability to build and manage a team
  • Hands-on experience with page lay-outs, record types, assignment rules, workflow, custom objects fields, outbound messages, data loader, Salesforce for Outlook
  • Ability to understand business processes and translate into enhanced system functionality
  • Thorough understanding of SQL based system principles
  • Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Lighting a plus

Education and Experience:

  • 3-5 years’ Salesforce.com Administration experience in an enterprise environment
  • Bachelor’s degree in CS or CE or other relevant degree
  • Salesforce.com Certification preferred

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