Salesforce Senior Consultant - Remote

We are looking for a Salesforce Consultant to join our team. Our Salesforce Consultants lead new implementations for our nonprofit clients. This is a collaborative and self-directed role, with high-impact to both Fíonta and our clients. The day-to-day includes meeting with stakeholders to understand their organization’s mission, goals, and current systems, mapping requirements to Salesforce solutions, configuration and third party app integration, training clients, and supporting roll-out.

 


Requirements

  • 2-5 years of Salesforce Configuration experience
  • Experience working at or for a nonprofit organization
  • Experience working as a consultant or in client services
  • Salesforce Administrator certification
  • Very strong skills in customer service, communication, and analytical problem-solving
  • Demonstrated interest in learning new products and understanding of their application

 

 Key responsibilities for this Consultant role include:

  • Successfully build and nurture long-term client relationships
  • Evaluate and manage multiple customer solutions and projects effectively
  • Collaborate frequently with team members to design appropriate solutions and execute projects in a timely manner
  • Configuration of client Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data
  • Preparing client presentations, transcribing key notes during Business Process Reviews and collecting feedback
  • Training clients and Administrators on the Salesforce ecosystem

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