Solutions Engineer

We are a VC backed weather tech/SaaS start up with over $65 million in funding (with some of it from our own clients). We are doing things no-one in the industry or academia has done before to improve business decisions and impact parts of the world previously without weather data.

We are looking for a talented solutions engineer who is quick to learn new technology, analytical, and driven to help customers solve complex problems with creative solutions. 

What You’ll Do 

  • Assess customer requirements, design and implement solutions for the specific business needs.
  • Facilitate customer facing workshops with technical teams and develop a comprehensive implementation plan.
  • Manage process change with business and technical stakeholders.
  • Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for long term success of the customer.
  • Develop new tools and contribute to process improvement.

You have

  • Excellent communication skills, including experience with business and technical audiences.
  • Experience managing complex technical projects with multiple stakeholders.
  • Understanding of Application Programming Interface (API) interaction with web-based services.
  • Minimum 3 years of experience in a B2B client support role.
  • Experience using python and js. 
  • Knowledge of the SaaS business model and experience delivering SaaS solutions for midmarket and enterprise business customers.

Bonus points
  • Experience in the weather industry or educational background in meteorology or atmospheric data science 

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