Clearabee are currently looking for an Operations Controller which is an exciting and varied role based out of our head office. You will be an integral member of our company reporting to the Operations Manager.
As an Operations Controller at Clearabee you will need to be very well rounded, able to multitask and have a positive approach to work. You must be very IT literate and understand technology very well.
We are a high growth company and you must be capable of working in a highly productive environment and capable of generating new ideas to continually boost productivity and ensure we are delivering our services to our employees.
Who are we?
Founded in 2013 Clearabee is the UK’s largest ‘man and van’ style rubbish removal company with 250 staff across the country. We were ranked #33 in The Sunday Time FastTrack and consistently deliver growth over 35%.
Roles & tasks include:
- Answering high volumes of inbound calls from our dedicated truck teams
- Scheduling jobs and routing the overnight jobs for our truck teams
- Replying to driver queries using our instant messaging service
- Communicating by email and telephone to give accurate information to our drivers and clients
- Dealing with real time operational issues
- Estimating volumes of waste
- Motivating teams and giving good advice to assist completing collections
- Confirming drivers hours and ensuring collections have been completed correctly
Reporting to the Operations Manager, the ideal individual should ideally have experience working within a Transport/Logistics role and must have excellent communication skills and telephone manner. Strong organisational and time-management skills are also a must along with a good level of IT knowledge and routing systems. The ability to use initiative and multitask is a must due to the busy nature of our office.
KEY DETAILS:
- Job Type: Permanent
- Benefits: 28 days holiday per annum pro rata
- Days: Monday to Friday with Saturdays on a rota basis
- Hours: 45 hours per week - shift times vary between the hours of 07:00 - 20:00
- Salary: £20,000 - £21,000 per annum dependent on experience