Retail Store Associate (Part-Time), NYC

Hi, we’re Cleanly. We believe everyone has a right to look and feel good in clean clothes. 

We're reinventing clothing care, by giving people a more modern, eco-friendly, & convenient way to take care of dry cleaning & laundry. 

The typical cleaner experience involves confusing pricing, unclear processes or poor customer service. With Cleanly, everything happens at the tap of a button and on your schedule.

We built Cleanly to reflect our values of delightful service, simple design, and an obsession with quality. They drive everything we do.

That’s where you come in! We’re looking for energetic, passionate, and confident Retail Store Associates who can help turn dirty clothes into happiness. Are you up for it?

Retail Store Associates are focused on delivering an incredible, hospitality-minded experience to our customers. Associates have an immediate and direct impact on Cleanly's success by owning all customer interactions, daily store processes, and special projects in store.

***IMPORTANT***
Please submit a cover letter with answer to the following questions:
1- What is your favorite retail store right now & why?
2- What is the brand doing that made the experience special to you?

Responsibilities:
- Deliver the absolute best customer service experience in our retail stores
- Be the face of Cleanly, demonstrating exceptional knowledge about our service
- Connect with customers 1 on 1, explaining our service & processing orders 
- Strive continuously to think of innovative ways to grow your store’s revenue
- Communicate Cleanly's values & brand philosophy to customers

Qualifications:
-
Excited to work in a fast-paced, high-growth startup
- Experienced with customers & great at serving them
- Organized & detail-oriented about everything you do
- Self-motivated & independent, but also open to learning
- Fun & positive personality, high energy, & eager to learn
- Confident presenting our services & addressing customer questions
- Ability to quickly adapt to new systems & software
- Saturday & Sunday availability
- Previous experience in retail or hospitality is a must

Why Cleanly?
- Complimentary dry cleaning & laundry
- Competitive hourly compensation 
- Potential bonus opportunity based on sales metrics
- Collaborative work environment & positive culture
- Opportunities to grow within a fast-paced, innovative company

***IMPORTANT***
Please submit a cover letter with answer to the following questions:
1- What is your favorite retail store right now & why?
2- What is the brand doing that made the experience special to you?

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