Part marketers, part engineers, and part Clarisights advocates, the Support team bridges the gap between the solution that Clarisights is building and the problem that it solves for marketers. Bringing a technical understanding to support, customer solution engineers help customers get the most value they can out of Clarisights.
If you —
- ask incisive and smart questions - Since we’re attacking the root of a problem, you need to go deep so that you know the ‘why’ behind every problem and help customers with the right solution.
- never say no - Making our customers happy is our utmost priority. You should be creative enough to figure out the solutions of the problem which Clarisights doesn't directly solve.
- have got impeccable communication and people skills - You need to be empathic towards the users since you will be their window to Clarisights.
- understand marketing as well as engineering - Clarisights is a complex marketing product so you need to understand how marketing and engineering works which would eventually help you answer the problems of our customers.
then you should APPLY.
Someone who is smart and understands marketing. Great if he/she has run marketing campaigns before and has an engineering background.