In this position, you will lead the implementation of Clare.AI’s AI interaction management solutions at some of the largest financial institutions in the world. You’ll be required to interact with both technical expert and senior managers; analyze business requirements and estimate impact on project timelines; analyze client available data and determine quality; validate technical decisions meet project objectives; bridge between client IT, business and Clare.AI’s internal teams; manage the implementation lifecycle and ensure the project meets deadlines; post production you will be responsible for analysis of usage metrics and ensure overall success of the deployment.
Requirements
-Must have experience in project leadership position.
-Must have experience in a professional services position.
-Business/Data analysis experience
-Strong analytical and problem-solving skills, particularly on troubleshooting on client's requests - whether it is application, frontend, admin panel, NLU or external system
-Strong interpersonal, communication, facilitation and presentation skills
-Ability to work independently and with minimal supervision
-Ability to understand our competitor’s offering and Clare.AI, and be able to explain to clients how to execute on our platform
-Relevant education: Project Management certification; Bachelor in Computer Science or equivalent background in programming.
-Demonstrated ability to work in a small team setting
-Technical knowledge (knows the lingo – can speak to technical experts)
-Experience working in startups - a plus
-Coding experience - a plus