Location: Southfield, MI, US, 48034
Company: XPO Logistics
Rate: $135K per year direct hire with XPO
Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you’ll do on a typical day:
- Manage and execute the business product vision and feature definitions to ensure impact of developed solution is achieved and results obtained; gather feedback from end users on the products and how to improve them, closing any potential operational gaps; establish acceptable timelines for completion
- Work with business, customers, carriers and third parties to ensure each request can be supported technically and functionally; work closely with UX designers to make sure features work optimally
- Conduct daily priority calls with Line of Business management for customers, carriers and vendors
- Schedule and coordinate pre-implementation meetings with technical/business/third party representatives of customer, carriers and vendors; deliver weekly project charter updates and communications
- Plan integration projects, priorities, risk mitigation, staffing, costs and impacts
- Coordinate development and testing with the development and QA teams
- Provide leadership and mentorship to team members, and work with individuals on maximizing their potential within the organization; develop performance metrics, accountability and career plans
What you need to succeed:
At a minimum, you’ll need:
- Bachelor’s degree in Business Administration or Information Systems
- 12 years of experience with operating systems; designing and optimizing business processes; 1 year of logistics experience; 5 years gathering business requirements and documenting in an agile environment
- Experience with wire-framing tools such as Omnigraffle, Balsamiq or similar
- Proficiency in Microsoft Office and Windows applications; ability to create complex formulas in Excel and quickly learn and achieve proficiency in new software applications
- Ability to work additional hours as needed; travel locally on occasion
It’d be great if you also have:
- Master’s degree in Business Administration or Information Systems
- Lean Six Sigma and/or PMP certifications
- Scrum master; programming experience
- Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
- Confidence to take calculated risks, make strategic, results-oriented decisions, and accept responsibility for the results (positive or negative)
- Self-motivated and able to work well with minimal supervision or in a team environment
- Strong attention to detail and follow-up skills with ability to identify and resolve problems