Assett Coordinator

The Asset Coordinator will be responsible for assisting with customer support request tickets, troubleshooting and coordinating service of all conference room equipment, and maintaining inventory records for IT hardware (including mobile devices, workstations, printers, and networking/data center infrastructure). The coordinator will also assist with developing departmental workflow and training documents. Responsibilities may include but are not limited to the following:

Manage in-house Inventory: 
• Receive and tag (when necessary) all incoming items in a timely fashion
• Process new employee asset requests, equipment moves, and replacement cycles
• Conduct semiannual physical inventory verification
• Organize supply cabinets and inventory storage area, keeping area neat and clean at all times
• Utilize purchasing, asset, and change control data to ensure inventory is accurate and updated

Conference Room AV Equipment:
• Perform routine conference room & equipment checks
• Troubleshoot equipment issues
• Coordinate service calls with AV & cable vendors
• Organize & maintain storage for spare conference room equipment

Other Responsibilities:
• Maintain various vendor portals, such as Adobe, GoToMeeting, and Microsoft
• Review monthly mobile device plan audit reports
• Coordinate and assist with electronic asset disposals
• Create and update training documentation (department processes, conference room instructions, etc)

Additional Job Knowledge and Skills: 
• Strong MS Excel skills and previous reporting experience (intermediate)
• Excellent verbal and written communication skills
• High level of organizational skills and attention to detail
• Excellent customer service and interpersonal skills
• Able to perform well in a fast-paced environment with the ability to multitask as well as quickly change directions and priorities as needed
• Basic understanding of IT hardware and conference room AV equipment
Other requirements:
Two year degree in business or information technology, or equivalent work experience
Must have ability to lift/carry objects up to 50 pounds in weight
Position may require occasional evening or weekend work

Preferred:
Previous experience with MS Access, Visio
Previous experience with inventory control, supply chain, and/or procuremen

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