Management Support Specialist

This is an Executive Assistant Level Position with a pay rate of $16-$18.00 per hour

The Management Support Specialist is an Entry Level Position with a pay rate of $16-18.00 per hour

The Management Support Specialist is a dynamic position responsible for more than just supporting the office staff. This position is instrumental in the growth and development of the Care To Stay Home Management Team. As a part of the Management Team, the Management Support Specialist will also be involved in multiple areas of the Care To Stay Home business model. This position will work directly with the Recruiting department to ensure fulfillment of all open positions while also ensuring a strong pipeline of new employees for anticipated jobs. The successful candidate will coordinate with the Talent Acquisition Supervisor to assist in screening out potential applicants seeking employment with Care To Stay Home. As a part of the screening process, the Management Support Specialist will assist with processing background checks, reference checks and license certifications. The position may also assist with training and new hire orientations as needed. In addition to assisting with the recruiting and processing of new employment applications, the Management Support Specialist will work side by side with the Billing and payroll department to ensure that all staff reports their hours worked in a timely manner. They will also assist with payroll and billing procedures as needed by the department. The Management Support Specialist will report directly to the President and Vice President and will work with the company owners to aid in the recruitment and staffing needs presented by our client. The Management Specialist will play a vital role in organizational expansion through their successful execution of the position description. They will support the ongoing training needs of all company employees and creatively engage existing company talent to increase retention rates and the development of existing human capital within Care To Stay Home.  This position participates in a periodic after-hours on-call rotation with other management staff.  Other duties may be required upon request.      The successful candidate will:
  • Be a strong leader, manager, and excellent example of the Care To Stay Home brand.
  • Have a passion for changing and improving lives that inspires and motivates the team.
  • Foster an environment where ideas are freely exchanged in a culture of trust, leading to greater ownership and pride in the company and each other.
  • Grasp and represent Care To Stay Home’s Vision, Mission, and Core Values.


Duties and Responsibilities:
  • Answer Phone Calls, Check Voicemails, Take Messages and Distribute to Staff
  • Interact positively and patiently with employees and potential employees
  • Maintain Good Relationships with all potential, current and former employees
  • Coordinate with the Recruiting department to Create, Publish, Place Employment Ads and to Recruit and Screen New Staff via Phone and Email on a Daily Basis
  • Coordinate with the Recruiting department to Process New Candidates on a Daily Basis and to Continually Recruit/Schedule/Interview New Applicants
  • Enter all Applicant Info into Computer System
  • Manage Employee Availability and Schedules and keep accurate records of employee interactions using our online software system 
  • Set Up Interview Room, Cross Reference Applicants against Prior Applicant Records
  • Coordinate with the Staffing department to Manage Employee Availability and Schedules
  • Run Credentials Reports and Notify Employees of any needs items
  • Coordinate with the Recruiting department to Perform Reference/Background Checks and Follow Up Calls to applicants and CTSH Employees
  • Upload Employee ID Photos
  • Coordinate with the Payroll & HR department to Process Timesheets, Handle Time-off Requests, and other related duties related to employee management.
  • General Filing, Maintain an Organized Office, Manage Incoming & Outgoing Mail
  • Restock Office Supplies, Manage Employee and Client Marketing Materials
  • Participate in On-Call duties after hours/on weekends, and other responsibilities as assigned
  • Maintain Positive Client and Family Relationships
  • Answer Calls for Service, Distribute New Client Calls to Staff, Resolve Client Concerns, and other related duties.
  • Maintain Adequate Levels of Employee Materials (Timesheets, Application Packets, Payroll Inserts, New Employee Files, etc.)
  • Maintain Adequate Levels of Marketing Materials (New Evaluation Packets for respective Directors, Marketing Packets, New Client Folders, etc.)
  • You may be assigned other duties or responsibilities as needed or requested by the company directors or officers
 
Skills and Experience Preferred:
  • 1-3 years Professional Experience including but not limited to: financial/budgeting, marketing/sales, quality assurance based on practice and regulation in multisite management. Preferably in an office environment with managerial or administrative job duties. Positive past experience of managing employees is a plus
  • A successful track record indicating a working knowledge of sales/marketing, business operations, quality assurance, program development and implementation, and customer service for both internal and external clients.
  • Leadership qualities (high energy level, diplomatic, performance-driven, customer service oriented, and ability to lead a team).
  • Must be able to move quickly while making informed and intelligent decisions with the ability to communicate clearly and concisely.
  • Operate in a manner that fair, equitable and perceived as such by others.
  • A leader that can develop a successful marketing campaign represented by growth and business development.
  • Be able to grow and replicate their performance day in and day out with measurable results.
  • Must have a valid driver’s license, good driving record and current auto insurance, with applicable proof of certification and/or licensure.
  • Must type at least 40 WPM, be proficient in MS Word, Excel, Outlook, Internet Explorer, and the use of PC’s.
  • Must be detail oriented, proactive, able to work independently, organized, able to prioritize duties and multi-task effectively and efficiently.
  • Knowledge or experience in Health Care, Human Resources, Staffing, or Logistics is a plus.
  • Occasional work on weekends and participation in weekly On-Call duties required.
 
Education Preferred:
  • Bachelor Degree preferred. Recommended degree(s) with emphasis include: Business Management, Human Resources, Communications, Marketing, Public Relations, Public Health Education
Contact the job poster


Parker Wells
Health Care Administrator & Entrepreneur & Investor
Job Poster Location
Orange County, California Area

Send InMail
Seniority Level
Entry level

Industry
  • Hospital & Health Care
 
  • Human Resources
 
  • Staffing & Recruiting
Employment Type
Full-time

Job Functions
  • Administrative
 
  • Health Care Provider
  • Human Resources
is a dynamic position responsible for more than just supporting the office staff. This position is instrumental in the growth and development of the Care To Stay Home Management Team. As a part of the Management Team, the Management Support Specialist will also be involved in multiple areas of the Care To Stay Home business model. This position will work directly with the Recruiting department to ensure fulfillment of all open positions while also ensuring a strong pipeline of new employees for anticipated jobs. The successful candidate will coordinate with the Talent Acquisition Supervisor to assist in screening out potential applicants seeking employment with Care To Stay Home. As a part of the screening process, the Management Support Specialist will assist with processing background checks, reference checks and license certifications. The position may also assist with training and new hire orientations as needed. In addition to assisting with the recruiting and processing of new employment applications, the Management Support Specialist will work side by side with the Billing and payroll department to ensure that all staff reports their hours worked in a timely manner. They will also assist with payroll and billing procedures as needed by the department. The Management Support Specialist will report directly to the President and Vice President and will work with the company owners to aid in the recruitment and staffing needs presented by our client. The Management Specialist will play a vital role in organizational expansion through their successful execution of the position description. They will support the ongoing training needs of all company employees and creatively engage existing company talent to increase retention rates and the development of existing human capital within Care To Stay Home.  This position participates in a periodic after-hours on-call rotation with other management staff.  Other duties may be required upon request.      The successful candidate will:
  • Be a strong leader, manager, and excellent example of the Care To Stay Home brand.
  • Have a passion for changing and improving lives that inspires and motivates the team.
  • Foster an environment where ideas are freely exchanged in a culture of trust, leading to greater ownership and pride in the company and each other.
  • Grasp and represent Care To Stay Home’s Vision, Mission, and Core Values.


Duties and Responsibilities:
  • Answer Phone Calls, Check Voicemails, Take Messages and Distribute to Staff
  • Interact positively and patiently with employees and potential employees
  • Maintain Good Relationships with all potential, current and former employees
  • Coordinate with the Recruiting department to Create, Publish, Place Employment Ads and to Recruit and Screen New Staff via Phone and Email on a Daily Basis
  • Coordinate with the Recruiting department to Process New Candidates on a Daily Basis and to Continually Recruit/Schedule/Interview New Applicants
  • Enter all Applicant Info into Computer System
  • Manage Employee Availability and Schedules and keep accurate records of employee interactions using our online software system 
  • Set Up Interview Room, Cross Reference Applicants against Prior Applicant Records
  • Coordinate with the Staffing department to Manage Employee Availability and Schedules
  • Run Credentials Reports and Notify Employees of any needs items
  • Coordinate with the Recruiting department to Perform Reference/Background Checks and Follow Up Calls to applicants and CTSH Employees
  • Upload Employee ID Photos
  • Coordinate with the Payroll & HR department to Process Timesheets, Handle Time-off Requests, and other related duties related to employee management.
  • General Filing, Maintain an Organized Office, Manage Incoming & Outgoing Mail
  • Restock Office Supplies, Manage Employee and Client Marketing Materials
  • Participate in On-Call duties after hours/on weekends, and other responsibilities as assigned
  • Maintain Positive Client and Family Relationships
  • Answer Calls for Service, Distribute New Client Calls to Staff, Resolve Client Concerns, and other related duties.
  • Maintain Adequate Levels of Employee Materials (Timesheets, Application Packets, Payroll Inserts, New Employee Files, etc.)
  • Maintain Adequate Levels of Marketing Materials (New Evaluation Packets for respective Directors, Marketing Packets, New Client Folders, etc.)
  • You may be assigned other duties or responsibilities as needed or requested by the company directors or officers
 
Skills and Experience Preferred:
  • 1-3 years Professional Experience including but not limited to: financial/budgeting, marketing/sales, quality assurance based on practice and regulation in multisite management. Preferably in an office environment with managerial or administrative job duties. Positive past experience of managing employees is a plus
  • A successful track record indicating a working knowledge of sales/marketing, business operations, quality assurance, program development and implementation, and customer service for both internal and external clients.
  • Leadership qualities (high energy level, diplomatic, performance-driven, customer service oriented, and ability to lead a team).
  • Must be able to move quickly while making informed and intelligent decisions with the ability to communicate clearly and concisely.
  • Operate in a manner that fair, equitable and perceived as such by others.
  • A leader that can develop a successful marketing campaign represented by growth and business development.
  • Be able to grow and replicate their performance day in and day out with measurable results.
  • Must have a valid driver’s license, good driving record and current auto insurance, with applicable proof of certification and/or licensure.
  • Must type at least 40 WPM, be proficient in MS Word, Excel, Outlook, Internet Explorer, and the use of PC’s.
  • Must be detail oriented, proactive, able to work independently, organized, able to prioritize duties and multi-task effectively and efficiently.
  • Knowledge or experience in Health Care, Human Resources, Staffing, or Logistics is a plus.
  • Occasional work on weekends and participation in weekly On-Call duties required.
 
Education Preferred:
  • Bachelor Degree preferred. Recommended degree(s) with emphasis include: Business Management, Human Resources, Communications, Marketing, Public Relations, Public Health Education
Contact the job poster


Parker Wells
Health Care Administrator & Entrepreneur & Investor
Job Poster Location
Orange County, California Area

Send InMail
Seniority Level
Entry level

Industry
  • Hospital & Health Care
 
  • Human Resources
 
  • Staffing & Recruiting
Employment Type
Full-time

Job Functions
  • Administrative
  • Health Care Provider
  • Human Resources

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