Operations Team Member

Job Title: Operations Team Member (Full-Time)
Location: Burlingame, CA

Cardinal Education is seeking an Operations Team Member to join our team in Burlingame, CA! We are a dynamic and collaborative company focused on providing top-tier expertise on admissions consulting and tutoring to families.

As part of a rapidly-growing enterprise, Operations Team Members have the opportunity to make a significant impact on day one. We are passionate about education and are committed to providing exceptional growth and experience for both our families and employees. Operations Team Members are uniquely positioned to gain valuable exposure to client relations and business administration that will prepare them for future success.


RESPONSIBILITIES

  • Coordinate office activities and operations to ensure efficiency and compliance with company policies
  • Conduct client intake and customer relationship management calls
  • Organize and manage our digital database and physical library of educational materials
  • Manage agendas/travel arrangements/appointments etc. for staff and managing consultants
  • Manage phone calls and correspondence (e-mail, letters, packages etc.)
  • Track office supply inventory and place orders when necessary
  • Ensure daily operations are running smoothly and efficiently


REQUIREMENTS

Eligibility
  • A valid driver’s license with insurance in good standing
  • Ability to work a minimum of 50 hours per week

Experience
  • Experience in sales, customer service, human resources, or office administration
  • Demonstrated experience with organization, task management, and time management
  • Demonstrated ability to perform duties in a punctual, reliable, and enthusiastic manner

Education
  • High school diploma

Knowledge and Skills
  • Professional phone presence and demeanor
  • Flexibility, efficiency, and diplomacy
  • A process-oriented and detail-oriented approach
  • Dedication to integrity and trustworthiness
  • Upbeat and energetic attitude
  • The ability to keep pace with an ever-changing to-do list
  • Proficiency with Google Drive, Google Calendar, Microsoft Office, Skype, and other cloud-based services
  • The desire to take initiative and ownership


BENEFITS

  • Industry-competitive salary
  • Medical insurance reimbursement
  • Paid time off
  • Lunch provided daily
  • Company and team-building events
  • Supportive and rewarding work

Job Type: Full-time

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