Digital Account Manager

Canstar is on the look out for a relationship focused Digital Account Manager to join our close-knit and vibrant Commercial team. The Digital Account Manager is a central contributor to Canstar’s revenue generating activities in the digital marketing acquisition market. This exciting role is responsible for the end-to-end management of Canstar’s Digital Customers within the financial product space.
 
What Canstar offers
  • Supportive and flexible working environment 
  • Birthday leave 
  • Free breakfast and fresh fruit 
  • Employee Assistance Program 
  • Monthly massages 
  • Fun social club and company culture
  • Training and development opportunities in areas that matter to you
 
 
What you will be doing
  • end-to-end management of all clients including: new client on-boarding, overseeing insertion orders, campaign set up, monitoring and reporting, contract admin and invoicing, caps and invoicing
  • Providing ongoing advice and counsel to clients on Conversion Rate Optimisation (CRO) activities 
  • Develop, report and explain campaign objectives, activities and results to clients 
  • Effectively identify and solve campaign issues and negative trends 
  • Maintain a high awareness of Canstar digital inventory and assets using tools such as Google Analytics and BIME to communicate key insights and trends to internal stakeholders
  • Identify and follow up on opportunities to grow existing client spends through optimisation of budget unweights  
  • Carry out regular account management activities to existing Canstar digital clients to reinforce the value of their investments
  • Closely monitor digital Sales against the formal budget plan – and report back to the Commercial team on a cyclical and ad-hoc basis 
  • Build models and business cases which support proposals for change to again maximise the value from the digital inventory 
 
What you need to bring to the role 
  • 3-5yrs experience in Digital Performance acquisition (Agency, Client or Publisher side) 
  • Strong and proactive communication and prioritisation skills 
  • Advanced MS Excel and Powerpoint skills 
  • The ability & attitude to manage a busy ‘To Do’ list in an organised manner 
  • A strong and reliable work ethic 
  • The ability to get on with the job and work unsupervised in a small team environment 
 
What will give you the extra edge
  • Experience within the finance industry will be highly regarded
 
How can you join our team 
If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile. 
 
Please contact Emily Conaghan via careers@canstar.com.au for general enquiries. 
  

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