Product Manager

About Us

Candid™ provides direct-to-consumer clear aligners for 65% less than the cost of braces, without ever needing to step foot in an orthodontist’s office. We believe that high quality dental care should be affordable and accessible, and we're using modern telehealth practices to diagnose, treat, and monitor orthodontic cases. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, BCG, WeWork, Blackstone, and Clover Health. This is a revolutionary company with a massive market opportunity combined with a world-class team. 

Role

We are looking for a Product Manager to join the Candid™ team. We’re building a best-in-class consumer/healthcare brand and are looking for a technical product manager who can help us build a suite of tools to bring delight to our customers, efficiency to our operations, and vision to the future of orthodontics and healthcare. You will work closely with our Head of Product and our engineering and design teams within the context of an Agile sprint process. 

What You'll Do

  • Lead the entire product cycle: from ideation and requirements gathering, to research and design, to development and launch 
  • Ruthlessly prioritize conflicting opinions and goals based upon business needs and communicate effectively with stakeholders to build alignment
  • Empathize with and support our customers and internal users and translate their needs into specific actionable features 
  • Collect data across the business to drive the team towards data-driven decisions
  • Use creative problem solving to quickly resolve issues and find non-technical ways to help the team solve problems  
  • Identify new strategic product opportunities that will help us stay cutting edge and lead execution on those opportunities

What You'll Need

  • Experience building consumer products
  • Intellectual curiosity and strong creative problem solving skills, especially across non-technical teams 
  • Demonstrated ability to thrive in a high growth environment and act entrepreneurially to drive the business forward 
  • Empathetic and customer-centric: passionate about helping customers and creating unprecedented customer experiences
  • Excellent verbal and written communication
  • 2+ years experience in a product role
  • CS background preferred 

Pay and Perks

  • Equity in the business
  • Medical and dental insurance
  • Commuter benefits
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning.
  • Easy access to work, across the street from 4, 5, 6, L, N, Q, R, W trains 
  • Access to a washer, dryer, shower and a full kitchen at work
  • A collaborative, high energy work environment 

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