Client Experience Manager (Part Time - Entry Level)

Formerly known as All Canadian Self- Storage and founded in 1997, XYZ Storage has grown to become the leading provider of Self Storage in Toronto!

We are seeking applicants who are currently working, or have worked in either Fast Food Chains or any Sales position to join our team as a Customer Experience Manager, learn our business, and grow through our company.

At XYZ Storage, we owe much of our success to the amazing people that make up our team. We pride ourselves on taking the time to find the right people to represent our company, providing great support and ongoing mentoring. We keep our professional family excited to keep growing and mastering new skills to be more successful in and outside of their career.

You can join our growing team, as we are currently filling a Client Experience Manager (CEM) position.

Position Overview:

As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales at one of our seven facilities throughout the Greater Toronto Area.

What Does It Take?

The CEM role can be challenging and requires an individual that thinks quickly on their feet, and one that has a lot of willpower and intelligence. We are looking for applicants that show strong multitasking, time management, Sales and people skills. We are a process driven company, and focused on accurate and efficient work where people always go above and beyond in their roles. Preference is also given to candidates interested in long-term employment with XYZ Storage.

What Will You Do?

There are three primary components to the Client Experience Manager position:

Client Service– Showing customers available storage units, renting units, and selling additional merchandise and services. Our facilities are extremely busy, being able to excel in a fast paced environment is a must.

Facility Operation- CEMs learn how to open and close the facility, and are responsible for keeping all areas clean and presentable. This includes performing locker checks, cleaning the office and kitchen, and ensuring trucks are well maintained, cleaned and parked in an orderly fashion. Management may also ask for help with other tasks and are constantly looking for ways to continually challenge our employees focusing on personal and professional growth.There are certain administrative duties to the role, such as creating and filing reports, sending invoices, collecting payments, and providing general support the manager of the facility.

Sales– In this position, Sales skills are needed along with the ability to convey to potential customers why we are the best as they may be shopping around. Our preferred candidates portrays confidence, and are quick to ascertain the needs of our leads, and can quickly sell our features and close the sale.

Where Will This Take You?

Many of our Client Experience Managers advance to higher-level positions. Exceptional employees are mentored after showing a strong track record with the company. We hope to choose candidates that are interested in staying with us for at least five years and hopefully much longer.

How Much Will You Make?

At XYZ Storage, We offer industry leading compensation equal to or greater than roles in the retail, fast food, hospitality and service industries. Additionally, XYZ Storage has an exceptional benefits program for which we cover 100% of the premiums for our employees and their families. We also provide a RRSP Savings and matching program and performance based bonuses into the thousands. Love to travel? - XYZ Storage invites top performing employees to attend international conventions! All Expenses Paid! Oh! And By-The-Way, we provide lunch to all of our employees, Everyday!

Apply Today !

If you think this sounds like the career you have been looking for, please send us a cover letter and resume that demonstrates why you are the best choice. Visit www.xyzstorage.comto learn more about our company.

XYZ Storage embraces and promotes diversity, inclusion and acceptance in our workplace. We are proud to be an equal opportunity employer and we select applicants on the basis of their qualifications. We encourage applications from all qualified individuals and will reasonably accommodate individuals with accessibility needs. Candidates requiring accommodation during the recruitment process should let the HR team know once contacted. 

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