The Quality Improvement Coordinator assesses the skills of new and existing staff to identify gaps and recommend training. The Coordinator conducts and documents reviews of various modes of communication, monitors performance data, and follows up on identified actions to improve overall care. This includes frequent coaching with each staff member to help them achieve their goals. Their work supports our core value of Precision by allowing staff to see the “whole picture” in our collective effort to improve.
This position can be held remotely.
You might fit in well at Brook Farm if you play nice with others, and if you are self-motivated and take direction well. You believe in treating people with the same love, compassion, and respect that you give pets and believe that it is your duty to create benefit for others. You’re energetic and multitask impeccably, and you don’t give up - period. You excel in consistently high-pressure situations and work best when your plate is full.
We're looking for someone who is:
- A focused learner: you take every aspect of their position seriously and accept constructive criticism well.
- Empathetic: you operate with a human heart.
- Responsible: you are honest, reliable, and able to work independently.
- Timely: you are punctual in your commitments and duties.
- A nice person (bonus if you’re funny!)
Be real and don’t spare on the details. We love to read cover letters, so we send our many thanks for taking the time to write something meaningful.
Brook Farm Veterinary Center acts in the benefit of all living creatures. Established in 1982, our Patterson, New York, AAHA-accredited veterinary practice is a recognized leader in advanced medicine and exceptional service
We deliver excellence in companion animal medicine by aiming for precision in everything we do.
- We model an inclusive community of people who care, serve, and learn together.
- We cultivate relationships of service which honor the human-animal bond.
- We create opportunities for people and animals who have been denied them or who are otherwise at-risk.
Equal Opportunity Statement
Brook Farm Veterinary Center is an equal opportunity employer and does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Brook Farm is fully committed to achieving a diverse workforce and complies with all Federal and New York State laws, regulations, and executive orders regarding non-discrimination.
Drug-Free Workplace Statement
Brook Farm Veterinary Center has zero tolerance for drug use. As a part of our effort to maintain a workplace free of substance abuse, Brook Farm Veterinary Center applicants and employees will be asked to submit to a medical examination and/or clinical testing for the presence of alcohol and/or drugs. Within the limits of federal, state, and local laws, Brook Farm Veterinary Center reserves the right to examine and test for drugs and alcohol at our discretion.
There is no smoking on Brook Farm Veterinary Center property.
In order to protect the welfare of the clients, employees, and resources of Brook Farm Veterinary Center, it is the policy of the practice to conduct background checks on applicants. Background checks may include, but are not limited to: reference checks, credit history checks, driving record checks, criminal record checks, and education and credential verification.
Any applicant who provides misleading, erroneous or willfully deceptive information to Brook Farm Veterinary Center on an employment form, resume, or in an interview will be immediately eliminated from further consideration for employment with Brook Farm Veterinary Center. This process is necessary to ensure that the individuals selected and retained possess the qualifications required to safely and effectively perform the duties of their position.