As Brainjocks’ Technical Solutions Consultant, you will be consulting and architecting the solutions that enable, empower and delight our customers.
Essential Role Responsibilities:
- Provide technical expertise and consulting needed during the sales process in advancement of qualified leads into opportunity stage candidates
- Perform technical demonstrations, speculative early stage solution architecture design, cloud and on-premise hosting strategy consulting, system integration architecture, and development automation
- Define the components, deliverables, solution orientation and engagement strategies needed to win opportunities
- Perform lead technical role in discovery workshops, and play a key role in promoting customer solution adoption
- Create ROM and other cost estimations required for new opportunities and change orders with existing clients
- Perform comparative analysis leadership reports on competitor products and services
- Technical account management to assist in mitigation
- Collaborate with delivery manager staff to lead or participate in client on-boarding sessions, project kickoffs, and internal turnover meetings to production teams
- Stay relevant / current on partner product releases, features, strategies, and functions
- Submit articles including online, blogs or published works to demonstrate thought leadership in key technical areas of expertise for the company
- Lead client training sessions, support clients
Required Competencies:
- Experience with general consulting practices that includes team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning
- In depth understanding of the software development lifecycle and typical engagement strategies and models for system integration companies - including requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support
- Strong technical aptitude in web development principles, CRM, cloud and on-premise hosting technical infrastructure, devops, and technologies such as Sitecore
- Outstanding verbal, written and presentation skills with the ability to build effective customer relationships
- Some experience as a working software engineer on a web development team
Preferred Competencies: