The Boston Eye Group is looking for talented individuals to serve as Patient Ambassadors with the team based at our Brookline location. The Ambassador's role is to help coordinate/facilitate each patient's visit to ensure the highest level of customer service is provided. Some of the duties of the Ambassador may include scheduling appointments, registering patients, and assisting with various other duties pertaining to the patient visit.
Ideally candidates will be bilingual in both English and Spanish, and have the flexibility to travel when necessary to our other locations in Wellesley and Medford.
Must have exceptional diplomatic communication skills and experience in handling difficult customer situations. Must be detailed oriented, and have the ability to multi-task. Proven track record in advanced high level customer service and follow through a plus. Must be a positive, professional team player.