Part-Time Brand Ambassador

We are searching for a Part-Time Brand Ambassador to help deliver an exceptional Boll & Branch experience in our retail location at The Mall at Short Hills. In this role, you'll be responsible for generating sales through meaningful engagement with our customers. Your infectious enthusiasm and deep appreciation for our brand, products and social mission will create a lasting impression that supports our goal of offering an exceptional customer experience through all brand touch-points.

You are an ideal "Brand Ambassador" if you're a seasoned retail sales expert who provides outstanding customer experiences. You're a self-starter/go-getter who is positive, high-energy and eager to learn.

Key Responsibilities:  
  • Provide the absolute best customer experience and service to our customers
  • Demonstrate exceptional product knowledge and be capable of giving expert bedroom style advice
  • Communicate Boll & Branch values and brand philosophy to customers
  • Strive continuously to think of innovative ways to reinvent the retail selling experience.
  • Take action to solve problems with a positive, can-do attitude
  • Communicate effectively and professionally in person, on the phone and in email with customers and fellow employees
  • Provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
  • Maintain a need an organized sales floor; Restocking, as needed 
  • Assist with visual merchandising moves and floorsets, as needed
  • Additional tasks and behaviors may be assigned by the Store Manager to further enhance the customer experience and drive sales

Requirements: 
  • Background in a selling and client driven selling retail environment, with experience in home goods/home decor a plus
  • High-energy with a positive attitude
  • Deep understanding and respect for the Boll & Branch mission and for our products
  • Ability to efficiently use a POS system, email, and other technology driven processes
  • A strong client book is a plus
  • Open weekend availability required
  • Must be able to lift 35 pounds and climb a ladder

Benefits: 
  • Competitive salary
  • PTO
  • Optional 401k
  • Fun & Collaborative Working Environment
  • Product Discounts

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