Contractor Performance Associate

Block Renovation

Contractor Performance Associate at Block Renovation

Block is a renovation platform transforming the $400 billion renovation industry. Today, doing a home renovation is an abysmal consumer experience and not easy for contractors either. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time.

Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team who is unafraid of tackling new challenges. The founders are former leaders at Casper, HuffPost, and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau Ventures, Obvious Ventures, and more.

Role and Responsibilities

The Contractor Performance role is critical for delivering quality experiences for our clients and contractors.

This team member is critical for Block. You are the front lines for construction -- creating high performing contractors and satisfied customers. You are also a systems-thinker by nature -- constantly finding scalable ways to improve processes, increase efficiency, save money, and quality of outcomes. You can consider downstream and upstream impacts of decisions, and their implications with scale.

Key day-to-day responsibilities include:
  • Pre-construction
  • Assist in Estimation for project planning / sales team
  • Assisting in site surveys for high value clients
  • Review design, details, scope and estimates
  • Assist Construction Supervisor in preparation of project in applicable project management tools * Construction phase
  • Track and communicate project status
  • Help drive projects to completion
  • Perform and assist in basic construction work, as needed
  • Maintain high performance standards for contractors on: communication with clients / Block, protection, workmanship, schedule
  • Ensure contractors send consistent updates for milestones
  • Verify and track change orders throughout the course of a project
  • Trouble-shoot construction questions
Qualifications
  • Highly ambitious and goal-oriented
  • Demonstrates Company Philosophies in how they work
  • Broad experience in residential construction
  • Able to build for long term, but also able to find efficient short-term solutions
Benefits
  • Work in the field and in the office
  • Vacation days and company holidays
  • Working alongside an ambitious, kind, no-drama team
Company Philosophies

Force simplicity.

Problems are our fuel.

Be tenacious and calm.

Save money and time where we should.

Speed is advantage.

Job Type: Full-time


Experience:
  • relevant: 1 year (Preferred)
  • Construction Project Management: 1 year (Preferred)
  • construction: 1 year (Preferred)
Work Location:
  • One location

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