Contractor Operations Intern

Block Renovation
Contractor Operations Intern

Block is a renovation platform that is transforming the $400 billion renovation industry. Today, doing a home renovation is an abysmal consumer experience and a substantial small business challenge. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time. 

Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team who is unafraid of tackling new challenges. The founders formerly co-founded Casper and helped build HuffPost and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau Ventures, and more. 


Description

A contractor operations intern improves consistency, quality, and speed of working with contractors and daily operations which support our network of builders. Renovations are a high stakes experience for homeowners, and a highly detailed process for design and construction professionals. You are someone who thrives on building systems, maniacal attention to detail, juggling multiple work-streams without breaking a sweat, and collaborating to drive process improvement in pre-construction and preparing new partner contractors for success. 

There are many moving parts in the life cycle of a project. You will need to create a highly effective system across a high volume of projects, with an efficient yet rigorous touch. This is a compelling role in a fast-moving startup - it will require tenacity, fast problem solving, speed, and scrappy ingenuity to get things done. 


Responsibilities

  • Help develop the ideal contractor journey to improve speed and quality. 
  • Help develop systems and tools to improve contractor operations. 
  • Work with our construction team to oversee and manage jobs.
  • Collaborate with internal teams to ensure clean handoffs between Block and contractors. 
  • Create systems so that all stakeholders are aware of job status and next steps for construction. 
  • Create systems to process and cleanly track contractor transactions. 


Qualifications

  • Experience working with clients. Being super clear / direct, yet also empathetic as second nature
  • Tenacity for solving problems / getting things done
  • Product and technology-driven thinking
  • Highly organized and maniacal about detail
  • Highly ambitious and goal-oriented
  • Familiarity in residential renovation
  • Strong communication and relationship development skills, both internally and externally
  • Ability build for long term, but also solutions-oriented for the present


Benefits 

  • Work in the field and in the office
  • Fast paced, paid internship 
  • Working alongside an ambitious, kind, no-drama team 


Company Philosophies

Force simplicity.
Problems are our fuel. 
Be tenacious and calm.
Save money and time where we should.
Speed is advantage. 


Contact: hello@blockrenovation.com
Location: 45 Main Street #202, Brooklyn, NY 11201
Target Dates: End of May to the beginning of August




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