Block Renovation
Contractor Operations Intern
Block is a renovation platform that is transforming the $400 billion renovation industry. Today, doing a home renovation is an abysmal consumer experience and a substantial small business challenge. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time.
Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team who is unafraid of tackling new challenges. The founders formerly co-founded Casper and helped build HuffPost and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau Ventures, and more.
Description
A contractor operations intern improves consistency, quality, and speed of working with contractors and daily operations which support our network of builders. Renovations are a high stakes experience for homeowners, and a highly detailed process for design and construction professionals. You are someone who thrives on building systems, maniacal attention to detail, juggling multiple work-streams without breaking a sweat, and collaborating to drive process improvement in pre-construction and preparing new partner contractors for success.
There are many moving parts in the life cycle of a project. You will need to create a highly effective system across a high volume of projects, with an efficient yet rigorous touch. This is a compelling role in a fast-moving startup - it will require tenacity, fast problem solving, speed, and scrappy ingenuity to get things done.
Responsibilities
- Help develop the ideal contractor journey to improve speed and quality.
- Help develop systems and tools to improve contractor operations.
- Work with our construction team to oversee and manage jobs.
- Collaborate with internal teams to ensure clean handoffs between Block and contractors.
- Create systems so that all stakeholders are aware of job status and next steps for construction.
- Create systems to process and cleanly track contractor transactions.
Qualifications
- Experience working with clients. Being super clear / direct, yet also empathetic as second nature
- Tenacity for solving problems / getting things done
- Product and technology-driven thinking
- Highly organized and maniacal about detail
- Highly ambitious and goal-oriented
- Familiarity in residential renovation
- Strong communication and relationship development skills, both internally and externally
- Ability build for long term, but also solutions-oriented for the present
Benefits
- Work in the field and in the office
- Fast paced, paid internship
- Working alongside an ambitious, kind, no-drama team
Company Philosophies
Force simplicity.
Problems are our fuel.
Be tenacious and calm.
Save money and time where we should.
Speed is advantage.
Location: 45 Main Street #202, Brooklyn, NY 11201
Target Dates: End of May to the beginning of August