Client Partnerships Manager

Job Overview

We are looking for a Client Partnerships Manager to support business growth in our London office. This role is to drive new and repeat business while maintaining profitability and quality of service.

Responsibilities & Expectations:

  • Create and cultivate new client leads and convert them into business opportunities
  • Manage ongoing client relationships, working alongside our Account Management team, to drive and build repeat business within our existing accounts
  • Maintain and manage new client relationships to foster relationships and acquire future business
  • Serve as the key liaison between clients and our internal team throughout the sales process
  • Work in regular partnership with our Head of Sales
  • Maintain a high level of performance at all times
  • Provide excellent client service and superior communication
  • Report on sales performance, including: 
    • Weekly reporting on client relationships, opportunities, problems, plans and meetings
    • Quarterly Business Development Forecasting (Leads, Opportunities, Price, Gross Margin)

Job Requirements

  • 3 - 5 years of experience in a sales and/or business development role
  • Have key contacts and knowledge in fashion, beauty, lifestyle, automotive, food and beverage and tech industries
  • Experience selling to marketing managers and directors
  • Familiarity with Sales CRM (SalesForce, etc)
  • Thrive in a fast-paced, creative, entrepreneurial environment
  • Ability to understand our clients unique needs, build trust, and establish rapport
  • Travel as necessary for clients meetings, industry events and networking opportunities (estimated 10-20 times a year)
  • Understanding of marketing landscape, particularly on digital and social platforms, a plus
  • Bachelor’s Degree required

Our Culture

Values:

  1. Obsession with quality.
  2. Desire to innovate, learn and create.
  3. Commitment to combine creativity with data and technology.
  4. Passion for and Pride in everything we do.

We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference.

Outside working hours we enjoy regular socials, team lunches and team building.

Holiday:

  • 25 days annual leave
  • x1 additional day of annual leave per year of service up to a max. of 5
  • x5 days additional annual leave granted each third year of service – to be taken in that year

Additional perks:

  • Free client product.
  • Fully stocked kitchen / fridge (Coffee / Tea Machine, Milks, Fresh Fruit & Snacks).
  • Flexible working – We offer our employees the opportunity to work ad hoc from a remote location if it makes their lives easier and simpler.
  • Working in other offices – As a reward for great performance from time to time we send staff to work for a week in our New York office and vice versa.
  • Training – We offer formal training for our employees. Employees are encouraged to suggest training that covers topics they would like to learn and this is carried out by external parties.
  • Travel – We encourage travel to visit our international clients where appropriate.

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