Group Account Director

Big Spaceship began in 2000 with the belief that culture and behavior, above and beyond technology and platforms, are the keys to connecting brands with people. We are continually evolving that belief, bringing together stories, systems, and communities to help businesses across industries thrive on a global scale.

We pride ourselves on fostering constant creativity and collaboration, internally and externally, throughout the entire working process. This commitment to partnership has been a key part of the success we share with our clients. We’re an eclectic mix of designers, technologists, strategists, producers, and analysts, trying to achieve something new and powerful together.

We are looking for an exceptional Group Account Director to take a key position at Big Spaceship.

This role requires a true leader who has experience with 360 campaigns - digital, social, web, video and content and a strong ability to identify white space opportunities. Plus an innate curiosity of internet culture and the ability to champion Big Spaceship’s work, culture, and process. 

You must feel comfortable working with and leading individuals at all levels within our client’s organizations and be able to work across cross-functional teams (social, strategy, design, analytics and technology). You must be able to understand marketing planning processes and ensure that client deliverables and expectations are not only met, but exceeded. This role will also require providing thought leadership, partnering with other agency leads, managing and collaborating with social strategy and content personnel. You must be both strategic and hands-on, have a strong management sensibility and be 100% committed to delivering fantastic creative ideas that deliver on client objectives.

Role + Responsibilities:
  • Partners with Director level through CMO level client contacts across business units, while maintaining a presence with the day-to-day client team
  • Leads multiple tracks of campaign development and management work
  • Possess the ability to sell advanced strategic concepts, drive initiatives, and live the Agency’s values
  • Demonstrate micro and macro knowledge of the client’s business with continuous research of brand, its categories, and competitors
  • Demonstrate micro and macro knowledge of the advertising industry and how to get great work done
  • Responsible for the development of the highest quality creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment
  • Have a finger on the pulse of clients’ cross channel marketing, including social presence, social trends, and channel shifts
  • Devises short-term and long-term brand, social and digital strategies in partnership with the Strategy team
  • Ensures smooth running of finances and administrative systems
  • Has experience with scoping, timeline creation, project management, margin, and revenue growth 
  • Problem solves day-to-day account issues as needed
  • Looks for additional business opportunities for agency and growth opportunities for clients
  • Manage up to five direct reports 
  • Have a perspective on the account discipline practice and a passion contributing to discipline culture
  • Will be reporting into the SVP, Account Management and interacting closely with the agency C-suite
  • The role will include regular travel to Seattle 

Skills + Experience:
  • 10+ years as a brand steward and business partner to senior-level clients (prior advertising agency experience required)
  • Experience in delivering/managing integrated social marketing campaigns required
  • Experience working with VP level and C-suite Agency Team 
  • Experience working with VP level and C-suite Client Team
  • Experience in delivering/managing multiple integrated social marketing campaigns at once is required
  • Experience managing a large multidisciplinary account
  • Excellent communication/presentation skills
  • Excellent management skills
  • Ability and proven track record in selling cross-disciplinary work
  • Has directed a portfolio of business exceeding multiple millions in revenue 
  • Ability to understand, interpret and report on all financial aspects of the account. Including actuals, projections, margin, and overall health.
  • Must be both a hands on, active contributor and have the ability to future plan


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