Beacon Veterinary Specialists is looking for an experienced client service representative who loves pets, is a multi-tasker and is looking for a career change. Our Doctor’s Assistants will learn about specialty medicine, patient care, client education and will work alongside a specialist as part of a doctor/technician team.
Beacon Veterinary Specialists is a privately owned, progressive employer offering extraordinary benefits including paid vacation, holidays and sick leave. We offer a generous health benefits package, employee pet discounts, a continuing education allowance and provide company uniforms. We have a strong commitment to personal and professional development.
Our Doctor’s Assistants are collaborative participants in ensuring our patients and clients receive the highest-quality care and experience possible. The successful candidate will be someone who has a strong and demonstrated ability to listen to clients and help them navigate important decisions related to their pet’s care.
In this position, you will be supporting our specialists and clinical team by creating a positive, low-stress atmosphere for our clients and patients. It is the Doctor’s Assistant’s role to support our specialists in their consults, surgery and procedure scheduling. They will also facilitate communication with clients and referring veterinarians. In the clinical setting, the Doctor’s Assistant will work closely in supporting a specialist, guiding clients through the consult process and educating and answering questions about medical options and procedures.
The Doctor’s Assistant will enhance the care of the patient and the experience of the pet owner. They seek to form a bond with each client and pet, helping the client understand the medical recommendation of the specialist after options have been reviewed, cost of procedures outlined and treatment plans discussed.
The Doctor’s Assistant also ensures that the doctors, technicians and client services staff know where each patient is in the examination process and when special attention needs to be given to a patient or its owner. Your communication skills, medical knowledge and passionate nature will be the key to creating the strong bond that Beacon Veterinary Specialists emphasizes.
Who We’re Looking For:
The successful candidate will be someone who focuses on excellence, has great energy and is passionate about working with pets and their owners. They should have a stellar work ethic, be excited to learn and have excellent communication and client services skills! We are looking for the very best to complement our team of extraordinarily, talented board-certified specialists!