Entry Level Administrative Assistant

 Job Description: Entry Level Administrative Assistant 

Reports To:  President 

Status:  Full Time Employee 

Job Summary 

The person holding this position shall provide administrative, clerical and project support to each deportment when required.  The Administrative Assistant’s responsibilities include greeting customers, patients, and visitors in a highly professional, courteous, and helpful manner.  In this position customer service is paramount.  The Administrative Assistant shall serve as office coordinator, this includes responsibility for maintaining office supplies, secure maintenance of office equipment, establish and maintain a filing system, sort and direct mail, and maintain an accurate calendar. 

Responsibilities include the following 

·        Provide full administrative support to individual departments within the company 
·        Prepare, coordinate and organize meetings as required to include room reservations, notification to members, and distribution of meeting materials and minutes 
·        Answer incoming company phone calls and directing calls to the correct individual 
·        Perform data-entry, documentation, and printing of documents 
·        Maintain a proper and user-friendly filling and document control system for recording and tracking company documents 
·        Assist customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery and distribution 
·        Forward customer complaints to the appropriate department and or individual 
·        Maintains quality service by complying with organization standards. 
·        Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications 
·        Provide administrative support for company officers  
·        Maintain office supplies and stationary levels for each department 
·        Prepare, proof and edit documents, correspondence, spreadsheets and reports as directed ensuring accuracy and meeting all established deadlines 
·        Adheres to all company policies and procedures 
·        Maintains a safe and clean working environment by following company policies 
·        Assist with shipping and receiving 
·        Perform other duties as needed 

Qualifications Required: 

·        Associate Degree in Business or related or equivalent experience in HME, Home Health Industry, or Retail 
·        One-year experience in office administration and or medical administration 
·        Must be a strong communicator, have excellent written, presentation, oral communications and interpersonal skills   
·        Must be able to think creatively and strategically, have excellent judgment and can work in a changing environment 
·        Able to work as a team member and assist other co-workers as needed 
·        Fluency in English (Spanish a plus) 
·        Must possess a valid driver’s license issued by the State in which you reside 

Preferred qualifications: 

·        Durable Medical Equipment experience 
·        1-3 years’ retail operations experience 
·        Bachelor’s Degree in Business or related or equivalent experience in HME, Home Health Industry or Retail 

Understand procedures associated with a variety of health insurance plans 

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