Store Manager

 Job Description: BDME Store Manager 

Reports To:  Area Manager 

Status:  Full Time Employee 

Job Summary 

The person holding this position is responsible for management of day-to-day Barber DME store operations.  This includes maximizing store sales and profitability, managing expenses, ensuring that the store is optimally stocked and, that all customers are provided with excellent customer service. This position is also responsible for communicating company philosophies and objectives to subordinates and the community. 

Primary Relationships 

The position reports to the Area Manager. 

Principle Accountabilities 

BDME Store Manager: 

1.  Responsible for creating, implementing and measuring the success of the company: 

  • Responsible for driving profit in the branch
  • Directs employees in the performance of daily tasks
  • Adheres to and implements all company policies and procedures 
  • Calls on key medical referral sources and maintains patient accounts 
  • Takes appropriate action to ensure that the company complies with applicable laws and regulations
  • Ensures that Certificates of Medical Necessity (CMN) and other documentation required for reimbursement are secured in a timely manner 
  • Conducts physical inventory as required 
  • Monitors and controls the company assets at both the company location and in patient’s homes when necessary
  • Develops and maintains a working knowledge of current Tricare and Medicare regulations 
  • Maintain file containing all relevant company policies and documents
  • Promote excellent customer service skills within the branch 
  • Interviews and hires staff as needed with emphasis on recruiting best-qualified candidates 
  • Conducts in-service training for staff members at routine intervals on products, telephone techniques, or other relevant topics as necessary
  • Establish and maintain employee work schedules
  • Evaluates each employee annually and establishes goals for upcoming year 
  • Maintains all company manuals necessary for location operations 
  • Maintain policies that adhere to American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC) standards
  • Make bank deposits as required 
  • Able to lift 50 pounds 
  • Perform other duties as needed 
Qualifications 

Required: 

  • Bachelor’s Degree in Business or related or equivalent experience in HME, Home Health Industry, or Retail
  • Three years’ experience with a pharmacy or wholesale distributor in a capacity relating to the dispensing and distribution of, and record keeping of prescription drugs – preferred but not required
  • Must be a strong communicator, have excellent written, presentation, oral communications and interpersonal skills   
  • Must possess strong leadership skills, can motivate and influence others 
  • Must be able to think creatively and strategically, have excellent judgment and can work in a changing environment 
  • Fluency in English (Spanish a plus)
  • Must possess a valid driver’s license issued by the State in which you reside 

 Preferred qualifications: 
  • Durable Medical Equipment experience 
  • 1-3 years’ supervisory experience 
  • 3 years’ experience in Home Health Industry 

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