Technical Solutions Engineer

At AYLIEN we are on a mission to revolutionise the Data Intelligence market with the use of market leading AI. We already make it easy for companies like Sony, IHS Markits, Microsoft and Revolut to not only collect but truly understand large volumes of human-generated (unstructured) data using Artificial Intelligence, Machine Learning, and Natural Language Processing. Other companies talk about AI, we live it! We currently have over 15 ML models running on a flexible, fully extendable platform processing millions of documents daily! And the best bit is we are only getting started!

We have recently secured €5 million in Series A funding and are looking for smart, ambitious and fun loving people to help us take the AYLIEN platform into new markets and to new users. We have big ambitions for the future and we want to hire people that can help make those ambitions a reality. 

We are looking for a Technical Solutions Engineer to work as a core member of the sales and product management teams to help drive new business with mid and enterprise level customers. High-level responsibilities include attending customer meetings and playing the role of the platform and technical expert, developing key relationships with technical buyers and being responsible for the technical win. This role will also include product enablement training and some post-sales consulting engagements.

We’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to factors such as race, colour, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or gender expression. Aylien believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Requirements:
  • Previous experience working in a B2B pre-sales and/or post-sales consulting environment with international software companies.
  • Ability to explain and present technical concepts to a wide variety of technical and business audiences, including Engineers, Data Scientists, Analysts, and C-level execs.
  • Extensive experience with data processing (ETL) and data visualization (such as Tableau or Qlik) solutions, concepts and best practices. 
  • Good understanding of search technologies, data modelling, machine learning concepts, SaaS platforms, and APIs.
  • A ‘hacker’* mentality and an ability to devise and propose an end-to-end solution to any technical problem, by understanding the business requirements, identifying vendors and open-source libraries that could be combined to achieve the desired outcomes, and combining and presenting them all in an efficient and effective way to stakeholders. 
  • Proficiency in at least one scripting language such as Python, Javascript or Ruby.
  • Ability to develop PoCs and small prototypes in an efficient and timely manner.
  • Experience developing best practice/methodologies for onboarding process and customer satisfaction. 
  • Familiarity with modern cloud infrastructure and solutions such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
  • Ability to travel internationally to customer and prospect meetings (10 to 20% of your time would be spent traveling)  

Tasks: 
  • Attend customer/prospect meetings and own the technical aspects of the meeting.
  • Deliver compelling and inspiring product demos to prospect customers focused on showcasing AYLIEN’s capabilities.
  • Build custom demo solutions and prototypes when needed, focused on prospect use cases.
  • Manage and create technical proposals and RFP responses.
  • Manage technical Proof of Concepts (PoCs) focused on showcasing AYLIEN’s technology. 
  • Identify and resolve customer roadblocks and requirements related to the adoption of AYLIEN’s solutions throughout the sales cycle.
  • Advise prospective customers on best practices for using AYLIEN’s products and integration with customer solutions and other third-party solutions.
  • Work in close partnership with sales and product management by sharing customer feedback and product enhancements.
  • Track and monitor competing product solutions and provide regular competitive updates to the sales and product teams.

We provide a number of employee benefits worth mentioning:
  • Competitive salary
  • Employee stock options
  • 24 days annual leave
  • Healthcare
  • Paid maternity and paternity leave
  • Life Assurance
  • Serious Illness Cover
  • Relocation assistance



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