Warranty Administrator

Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple openings for our Warranty Administrator position. This is a great opportunity for any Warranty Administrator who wants to work from home!



SUMMARY OF POSITION:

The Warranty Administrator will demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity.

  • CORE RESPONSIBILITIES:

    • Work all dealers’ claims completely, daily
    • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
    • Booking claims
    • Closing claims
    • Submitting claims for payment
    • Accounting and clearing differences in payment
    • Maintaining a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
    • Maintaining appropriate certifications and knowledge of updated P&P
    • Help dealership stay compliant with manufacturer’s policy

  • QUALIFICATIONS / REQUIRED SKILLS:

    • The ability to motivate others to achieve their highest potential particularly those within the dealership
    • Good working knowledge of DMS software
    • Knowledge of automotive dealership service departments
    • Knowledge of accounting debits and credits
    • Proficient at reading technician stories and applying appropriate labor codes
    • Certified or trained in at least 1 manufacturer


  • JOB LOCATION:

    • Work remotely in U.S. or at our Greenwood Village, CO office if close enough.

  • REQUIRED EXPERIENCE:

    • Minimum of 5 years in warranty administration
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