Customer Service Representative

Main challenges :

  • Offer personalized and efficient service
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procédures
  • High school diploma and two years' relevant experience or College diploma
  • customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Please note that work schedule may vary according to operational needs.

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