Call Center Process Associate

Job Title: Call Center Process Associate
Pay Rate $13.50 - $14.50 per hour
Duration: 3+ Months
Open Positions: 20 
Work Location:  Atlanta, GA 30339
 
Job Summary: 
 
We are hiring call center specialists to work in our fast-paced, lead generation call center environment. The position reaches out to both our current and potential customers in need of financing for their current home or a home they are purchasing. A call center sales specialist will use influence and salesmanship to connect clients with licensed loan officers ready to help them achieve their short term and long term financial goals. Customer communication is handled via phone.
Qualifications: The skills and abilities required for this position are:
 
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to multi-task and work in a deadline-driven environment.
  • Familiar with using Microsoft Office Suite (i.e., Excel, Word)
  • Demonstrated excellence in working effectively as an individual and as a part of the team
  • Should think on feet to rebuttal and overcome the objection.
  • Proven track record delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem-solving and judgment skills
  • Experience in financial services and, if possible, mortgage industry experience preferred
 

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