Main challenges :
Offer personalized and efficient service
Perform operational activities
Answer phone calls and client requests
Complete the scheduled training activities in order to acquire the knowledge required for the position
Learn and comply with established policies, standards and procédures
High school diploma and two years' relevant experience or College diploma
customer service experience
Knowledge of banking products and services, an asset
Flexibility to work schedules, an asset
Flexibility to cover several branches, an asset
Please note that work schedule may vary according to operational needs.