Business Analyst - Sales and Marketing

Description
Flock Freight is a thriving, Silicon Valley VC-backed startup based in San Diego. We’re building a transformative technology platform for SMBs that ship LTL freight — a $40B market! Our vision is to create a platform and marketplace that efficiently combines freight from multiple customers into multi-stop full truckloads, and matches them with direct-to-destination carriers, thereby avoiding terminals and hubs, and the damage and delays inherent to them. 

We’re looking for an exceptional research scientist to join the team responsible for expanding and scaling the core technology behind Flock Freight's suite of optimization algorithms. Our team is made up of a small group of engineers and researchers who are passionate about creating innovative solutions built with modern technology. As one of the earliest members of this team, your talent and expertise will influence the best practices, design patterns, and technologies that we use to determine the most efficient way to aggregate our customers’ shipments. 

Responsibilities:

  • Build, update and maintain dashboards that report on key business metrics
  • Process ad hoc analysis requests and make recommendations to stakeholders
  • Query and analyze large sets of data from multiple sources and system tools
  • Mine, combine, normalize, enhance, and visualize data
  • Develop expertise on industry, market trends, and competitive landscape
  • Engage in multiple projects and initiatives simultaneously
  • Efficiently manage project queue and develop streamlined workflows

Your initial adventures will include:
  • Creating and maintaining reports that facilitate the understanding of the customer experience and overall health of our customer base.
  • Defining benchmarks for a series of steady state metrics and goals, including active customers, retention, and self-serve adoption.
  • Instrumenting the sales funnel to measure stage conversions, monitor trends, and model leads required to meet sales targets.


Requirements:
  • Adept at using spreadsheet tools including Excel and Google Sheets
  • Experience writing SQL/relational database queries and/or scripting in Python or R
  • Exposure to business intelligence and visualization platforms such as Mode or Tableau 
  • Strong analytical skills, knowledge of statistics, and understanding of key business concepts
  • Strong communications skills with demonstrated experience presenting data cross-functionally
  • BS in a quantitative field 
  • Previous work experience in an analytical role
  • Proficiency with a programming/scripting language 


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