Junior Web Hosting Engineer

A Junior Systems Administrator / Web Hosting Engineer is responsible for building, documenting, maintaining and troubleshooting shared, virtual, dedicated and cloud based hosting environments for clients and internal systems. This position is perfect for a Computer Science graduate that is looking for their first IT job. 

About Us: 
Atlantic BT helps clients realize their full potential through web-based solutions. We are a team of exceptional people who deliver custom digital solutions to enterprise and global businesses. We provide our employees with a rich, creative and collaborative environment to further their skills, interests, and experience in all aspects of web and application development.  Our employees have significant influence in shaping their careers with input as to the technologies they want to use, types of responsibilities they want to take on, and the level of ownership they wish to accept.

Role & Responsibilities:
  • Communicate effectively with clients and provide excellent support via phone, email and tickets
  • Design, build and scale customer and application specific web hosting environments
  • Troubleshoot web application performance and security problems
  • Install/upgrade/replace server, device or network components
  • Perform web application load testing and benchmarking
  • Perform security scans and mitigate problems or vulnerabilities
  • Perform server administrative tasks
  • Perform network administration tasks, including DNS, DHCP and IP subnetting
  • Perform firewall policy and IDP administration tasks
  • Perform network cable installation and removal to support infrastructure needs as needed
  • Perform server maintenance and patching
  • Perform migrations of legacy web applications and software
  • Script complex tasks and deployments using PowerShell and BASH
  • Provide after-hours support and respond to monitoring alerts when needed
  • Write documentation for team processes and procedures
  • Write documentation for infrastructure, software, changes and deployments
  • Define, document and analyze client support requests and escalate appropriately, utilize internal ticketing system, and resolving to client’s satisfaction in a timely manner
  • Ensuring that AtlanticBT IT policies, standards and procedures are consistently being achieved
  • Represent AtlanticBT internally and externally as an IT resource
  • Provide project retro feedback
Desired Qualifications:
  • Familiar with web hosting applications and related activities
  • Red Hat or CentOS Linux
  • Microsoft Server
  • PHP
  • MySQL
  • Apache
  • IIS
  • MS SQL Server
  • CGI
  • Dependable and professional
  • Positive, self-motivated, quick learner
  • Excellent communication skills (both verbal and written)
  • Ability to work independently and with a team of peers
  • Ability to recognize tasks that need to be completed and willingness to take responsibility for them

Nice to have:
  • 1 year + experience with high availability web hosting applications and related activities
  • Web-based coding knowledge and experience
  • Understanding of IT architecture and best practices
  • Understanding of server and application security best practices and encryption
  • Database administration
  • Experience with AWS and/or VMware
  • Network engineering
  • Network, server and application monitoring

Physical Demands and Work Environment:
This job requires routine desk and computer work.  

Benefits & Compensation:
Our benefits for full-time employees include: 401K Plan with matching, health, dental, vision, short-term and long-term disability and life insurance, parental leave, as well as an excellent paid-time-off package.  We have a fun, relaxed environment with an on-site fitness facility, extraordinarily competitive foosball league and Culture Club, which devotes significant energy to identifying fun and fitness opportunities for our employees. 

Atlantic BT is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment. 

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