Web Hosting Engineer

A Senior Web Hosting Engineer is responsible for architecting, building, documenting, maintaining and troubleshooting shared, virtual, dedicated and cloud based hosting environments for clients and internal systems. Below is a breakdown of responsibilities, qualifications, and nice to haves. Don't rule yourself out if you have systems administrator experience but do not have all the skills listed below. We are looking for passionate, driven people that want to improve their cloud hosting skill set.

About Us: 
Atlantic BT helps clients realize their full potential through web-based solutions. We are a team of exceptional people who deliver custom digital solutions to enterprise and global businesses. We provide our employees with a rich, creative and collaborative environment to further their skills, interests, and experience in all aspects of web and application development.  Our employees have significant influence in shaping their careers with input as to the technologies they want to use, types of responsibilities they want to take on, and the level of ownership they wish to accept.

Role & Responsibilities:
  • Communicate effectively with clients and provide excellent support via phone, email and tickets
  • Design, build and scale customer and application specific web hosting environments
  • Troubleshoot web application performance and security problems
  • Install/upgrade/replace server, device or network components
  • Perform web application load testing and benchmarking
  • Perform security scans and mitigate problems or vulnerabilities
  • Perform server administrative tasks
  • Perform network administration tasks, including DNS, DHCP and IP subnetting
  • Perform firewall policy and IDP administration tasks
  • Perform network cable installation and removal to support infrastructure needs as needed
  • Perform server maintenance and patching
  • Perform migrations of legacy web applications and software
  • Script complex tasks and deployments using PowerShell and BASH
  • Provide after-hours support and respond to monitoring alerts when needed
  • Write documentation for team processes and procedures
  • Write documentation for infrastructure, software, changes and deployments
  • Define, document and analyze client support requests and escalate appropriately, utilize internal ticketing system, and resolving to client’s satisfaction in a timely manner
  • Mentor and coach Junior Web Hosting Engineers
  • Contribute to AtlanticBT IT policies, standards and procedures
  • Ensure that AtlanticBT IT policies, standards and procedures are consistently being achieved
  • Represent AtlanticBT internally and externally as an expert IT resource
  • Provide project architecture design input and project retro feedback
  • Assist the IT Manager with various other required tasks (Lunch and Learns, blog posts, white papers, estimates, etc)
Desired Qualifications:
  • Web-based coding knowledge and experience
  • 5+ years of experience high availability web hosting applications and related activities
  • Red Hat or CentOS Linux
  • Microsoft Server
  • PHP
  • MySQL
  • Apache
  • IIS
  • MS SQL Server
  • CGI
  • 2+ Years managing AWS infrastructure
  • 1+ Year(s) utilizing Deployment/Infrastructure automation tools
    • Jenkins
    • Ansible
  • Dependable and professional
  • Positive, self-motivated, quick learner
  • Excellent communication skills (both verbal and written)
  • Ability to work independently and with a team of peers
  • Ability to recognize tasks that need to be completed and willingness to take responsibility for them

Nice to have:
  • Understanding of IT architecture and best practices
  • Understanding of server and application security best practices and encryption
  • Database administration
  • Experience with AWS and/or VMware
  • Network engineering
  • Network, server and application monitoring

Physical Demands and Work Environment:
This job requires routine desk and computer work.  

Benefits & Compensation:
Our benefits for full-time employees include: 401K Plan with matching, health, dental, vision, short-term and long-term disability and life insurance, parental leave, as well as an excellent paid-time-off package.  We have a fun, relaxed environment with an on-site fitness facility, extraordinarily competitive foosball league and Culture Club, which devotes significant energy to identifying fun and fitness opportunities for our employees. 

Atlantic BT is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment. 

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