Site Reliability Engineer

  • $110,000.00 - $139,000.00/year
  • About Arkose Labs

    Arkose Labs prevents multimillion-dollar fraud and abuse for companies like Roblox, Kik, and Electronic Arts. Backed by PayPal, and winner of the 2019 MRC Technology Award, our pioneering solution invisibly recognizes the context, behavior, and past reputation of requests made to the web and mobile apps. When requests cannot be recognized, they are intercepted by our proprietary Enforcement technology to classify their authenticity with evidenced certainty. Enforcement responses are trained by the solution to accurately model Inauthentic requests with machine learning in real-time, which validates the decisiveness of the system to incrementally minimize false positives. Arkose Labs eliminates the need for tedious enterprise-specified actions such as blocking, redirecting, or flagging and thwarts attackers with attritional defenses that compel attackers to surrender.

    Learn more about Arkose Labs from our innovation sandbox presentation at RSA: https://www.youtube.com/watch?v=JvNhVsNuTu8

    Your role

    • Work on one of Brisbane’s highest-traffic applications 
    • Responsible for system availability, efficiency and reliability
    • Uphold our platform SLA commitments
    • Respond effectively to alerts and add value to the whole alerting toolchain (e.g. improving playbooks)
    • Manage incident reports and assess risk
    • Support operational systems
    • Collaborate with people with diverse backgrounds and needs
    • Teach us how to improve the availability of our system
    • Available for on-call duty

    To be successful you will demonstrate proven experience in

    • Designing resilient platforms at scale
    • Monitoring tools and logging (Elasticsearch preferred)
    • AWS
    • Linux
    • Leverage tooling and automation
    • Responding to outages and troubleshooting
    • Running/managing workloads on Kubernetes
    • Reducing organizational silos
    • Network security (e.g. firewalls, access control)

    Other nice-to-have experience qualifications

    • Experience in implementing and managing service level indicators
    • Familiarity with cloud services other than AWS
    • Cassandra
    • Software engineering
    • Background or interest in cybersecurity

    Why Arkose Labs?

    • The opportunity to join a pioneering technology company built by an ambitious team who are passionate about their product and love coming to work every day
    • Professional growth and development are the fabric of our culture
    • Flexible hardware options (e.g. Mac, Linux)
    • Drinks and team activities every Friday from 2pm
    • Flexible working hours and working from home days
    • Excellent work/life balance
    • Modern office in the heart of Fortitude Valley

    We are currently in a transition from a start-up to a scale-up business, are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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