Senior Consultant

Why Work Here?

At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon these three pillars: 

  • Do something meaningful,
  • With a great team,
  • Earning what you deserve

We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and small harness, utilize, and optimize their data. As New England’s Data Resource, we are a small company constantly evolving to keep up with changing landscapes in the data world. 

We are proud of the community and culture that we’ve created at Arkatechture, and we have no intention of slowing down. We offer a competitive benefits package that includes: 

  • Employer paid medical, disability, life insurance, with optional dental/vision
  • Generous paid time off and eight paid holidays
  • 401k & matching
  • Training opportunities and certificate reimbursement
  • Quarterly reviews & bonus cycles

All employees share our core values: put the team first, practice humility, take pride in everything we do, stay curious, care for our community & environment, take work seriously; ourselves not so much.
 
Job Description

Arkatechture is seeking a Senior Consultant to provides strategic business analysis services to our business customers. The focus of this position is to work closely with the business units to gain an in-depth understanding of customer's business strategy, processes, services, roadmap, and the context in which the business operates, with an emphasis on how data and analytics can be used as catalysts within them. This role will be key to understanding and documenting the capabilities needed to address business challenges.

The Senior Consultant is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial, and technological risks. They will identify opportunities to improve efficiency and will help define and implement solutions that address the client’s goals. Responsibilities will include a full range of activities from leading small to mid-size projects, to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

 Responsibilities

  • Demonstrate up-to-date expertise in data management and analytics, applying this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of best practices
  • Support and align efforts to meet customer and business needs
  • Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
  • Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, customers, technical staff)
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
  • Mentor more junior staff members on program and project management tools and techniques as well as technical subject matter
  • Elicit and clearly document business and systems requirements
  • Assess business process and system inefficiencies
  • Identify ways to increase adoption and customer satisfaction
  • Demonstrated fluency in business processes and process differentiation
  • Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
  • Understand and negotiate needs and expectations of multiple stakeholders
  • Serve as a liaison between clients and technical teams to assist or gather business requirements needed for system modifications, enhancement, and implementations
  • Assist with and test implementation for all solutions to ensure data collection, quality, and reporting relationships are working appropriately down to the lowest level of granularity to ensure data integrity
  • Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates using Atlassian collaboration tools
  • Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project life cycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts using Atlassian collaboration tools

Requirements 

  • Bachelor's Degree
  • 10+ years of relevant experience, 5+ years in a leadership role
  • Strong written and oral communication skills
  • Professional interpersonal skills, strong work ethic, self-motivated, and excellent presentation skills
  • Demonstrated ability to effectively work both autonomously as well as on a team
  • Must have experience leading large scale projects as well as handling day-to-day operational responsibilities
  • Strong project management experience: ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
  • Must be proficient in using Atlassian collaboration tools, SQL, and Microsoft Excel or equivalent, advanced business intelligence (Tableau, PowerBI, or Qlik) or data analytics (Sagemaker, Python, Alteryx, R, or SAS) tools preferred
  • Must have experience both creating technical designs and communicating those designs to clients and teammates
  • Ability to conduct and participate in peer code reviews

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