Residential Property Manager

Job purpose

Responsible for overseeing the fiscal and physical management of various scattered site properties in a region.

Duties and responsibilities

  • Be a resource for our customers and clients, providing high quality customer service
  • Fiscally and physically manage a pre-set portfolio of properties once they are occupied
  • Manage and oversee the work order process and handle all vendor coordination with the tenants and vendors
  • Process work orders through to payment through PM software
  • Inspect large maintenance projects that exceed $5,000
  • Oversee all aged receivables and file legal proceedings for all past due tenants in accordance with the policies and procedures - negotiate payment plans if agreed upon and follow through to ensure payments are received. 
  • Appear in court for landlord-tenant complaints and execute on possession orders if required
  • Send late letters out each month for past due tenants
  • Review financials for properties to ensure accurate reports are sent out each month
  • Handle any financial questions from clients pertaining to property related expenses/incomes
  • Work well in a team environment and communicate effectively with team members
  • Be on call for emergencies as needed to coordinate required maintenance or speak with clients


Qualifications include:
  • Ability to adapt to change and work in a fast paced environment
  • Ability to assess situations and make fair decisions for all parties involved
  • High School Diploma or GED
  • Property Management experience preferred
  • Knowledge of leasing
  • Property Management software experience preferred
  • Computer/Internet knowledge
  • Ability to work well with others
  • Real Estate Salesperson or Broker License - ability to obtain within 60-90 days

Working conditions 

There may be instances when you have to work with challenging clients (property owners) and customers (tenants).  Qualified individual should have the ability to handle difficult situations in a calm and professional manner.  There may be a need to come to a property outside the normal work schedule for an emergency or various other reasons.
Physical requirements

There will be a physical need to walk the properties and do physical inspections of the units on a regular basis.

Directly Supervises

  • None

Indirectly Supervises

  • Conventional Administrative Assistant

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