Business Systems Analyst

Seeking a highly motivated business systems analyst with a proven track record in systems analysis and technical consulting to join our growing project team to work alongside other analysts, and subject matter experts reporting directly to the Project Manager. As a Business Systems Analyst, the candidate will interface with clients and external vendors to document clear, complete and comprehensive requirements, and work with project team to implement solutions that meet the business needs, goals and objectives. Principal tasks will include performing detailed requirements analysis, documenting processes and performing user acceptance testing. The successful candidate is an intuitively analytical thinker who is comfortable communicating verbally and in writing complex concepts to technical as well as non-technical users.
 
The Candidate
The ideal candidate is a diligent, hardworking individual who has the capacity to learn new systems and processes rapidly, can work with little supervision, and is always capable of delivering outstanding work. Provide clear and concise communication, both written and verbal, to all levels of the project team and stakeholders, adapting style to accommodate a diversity of audiences & situations. Leverage cross-organizational relationships for support, and resolution of issues. Anticipate, creatively solve and proactively mitigates problems vice simply reacting. Work with stakeholders to understand, document business requirements and develop solutions for improved performance and efficiency gains. Develop measurements to support communicating the status of projects and results of completed projects. Develop, document and maintain end to end business and functional processes of all systems in conjunction with end users, intermediate teams, and customer headquarters. Define process performance measures in collaboration with operational owners and assess performance against metrics and use of business intelligence solutions.
 
Responsibilities
  • Examine user requirements, procedures and problems to improve existing systems and automation while reviewing and analyzing technical reports, manuals, periodicals and other reference materials to meet client needs
  • Review existing systems to understand capabilities, scheduling and workflow limitations, and make recommendations, to improve overall program
  • Document, develop and revise system design procedures, test procedures and quality standards
  • Assist staff in resolving system-related problems, such as programming errors and malfunctions, and train users on tools and systems
  • Consult with management to reach agreement on system operating principles, and work with clients on information computation or processing needs to be addressed
  • Develop methodology documents based on self-initiated interviews, diagrams, surveys and workflow analysis
  • Research and analyze all aspects of existing business practices and procedures
  • Communicate with heads of all departments about common frustrations, hindrances and other issues that interrupt workflow
  • Create detailed plans for execution and implementation of new processes
  • Recommends controls by identifying problems; writing improved procedures.
  • Evaluate customer business processes, anticipate requirements, uncover areas for improvement, develop, and present solutions.
  • Effectively communicate insights to project team members and management
  • Gather critical information from meetings with various stakeholders and produce useful reports.
  • Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance.
  • Maintain system protocols by writing and updating procedures.
  • Provide references for users by writing and maintaining user documentation; providing help desk support; training users.
  • Maintains user confidence and protects operations by keeping information confidential.
  • Design and implement process improvements and system enhancements that conform to industry and application best-practices.
  • Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical support and ensure compliance with best practice solutions
  • Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team / individual development to be a valued contributor.
  • Analyze and define business reporting requirements and implement in cooperation with the project team.
  • Perform data analysis using queries and ad-hoc reporting tools.
  • Document application work instructions and training materials.
  • Provide day-to-day application support to project team.
  • Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.
  • Contributes to team effort by accomplishing related results as needed.
  • Examine and evaluate current systems
  • Specifying inputs and formatting outputs to meet users’ needs
 
Required Qualifications
  • Must be able to receive a USG Public Trust
  • Advanced skills with the complete Microsoft Office Suite
  • Basic knowledge and application of Visual Basic for Applications
  • University Bachelor's Degree in Computer Science or related field
  • 5+ years’ experience in the business system analysis industry
  • Strong Team Player, willingness to work in a collaborative environment
  • Excellent communication, training and speaking skills
  • Highly organized, but willing to adjust direction when necessary
  • Proven work experience as a system analyst
  • Solid knowledge of business information systems
  • Familiarity with programming languages like Visual Basic, C++ and Java
  • Ability to explain technical details
  • Excellent analytical skills
  • A good problem-solving attitude
 
Desired Qualifications
  • Knowledge of writing SQL queries
  • Advanced knowledge of Visual Basic for Applications
  • University Master’s Degree Master of Science in Information or related field
  • 7+ years’ experience in the business system analysis industry
 
 

Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
Error
Error
insert_drive_file
insert_drive_file