Business Data Analyst

We’re looking for a Business Data Analyst to assist in our Technology organization who has excellent critical thinking skills, is highly skilled at problem solving and maintains a strong attention to detail. Our Quality Assurance team is looking for someone that can assist in using data & metrics to tell a story. If you are an intelligent, professional, and friendly person with a passion for turning data into relevant information, we want you on our team! 

  • Track software development and testing KPI’s, metrics (defect, test coverage, build and release, documentation analysis, etc)
  • Identify patterns and prepare presentation of results in the most effective and appropriate display for the intended audience
  • Validate data for problem identification, identify bottlenecks and significance across multiple reports and data sources
  • Find, pull, crunch, and interpret large amounts of historical and predictive data from a variety of sources to develop insights, make recommendations and answer key business questions
  • Track both general and specific business activity and provide clear, compelling reports and presentations on a regular basis
  • Partner with leaders & stakeholders across the tech organization as the data and system subject matter expert to ensure we are effectively using data to drive informed decision making
  • Develop and improve data visualization and analytics tools to help teams identify trends and best practices, and support in their monitoring of quarterly or annual goals
  • Provides input to the development of quality information metrics
  • Critically evaluate information gathered from multiple sources, test and evaluate information and reconcile any differences from expected results and ensure consistency among similar reports when necessary
  • Communicate findings and results to leadership, and project partners
  • Assist team members and internal clients with timely problem reporting and resolution

Required Skills:
  • Analytical thinking skills
  • Attention to detail
  • Basic business knowledge; knowledge of the software development cycle is a plus.
  • Advanced Excel skills and navigation including formulas, concatenate, if-statements, Vlookups, pivot tables and other functions
  • Highly proficient with SQL or other data manipulation languages
  • Ability to thrive in a demanding environment while prioritizing multiple tasks and meeting tight deadlines
  • Outstanding communication skills, both written and verbal
  • Equally capable of working as part of a team or independently
  • Curious nature, filled with initiative, addicted to follow-through

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