Senior Backend Software Engineer

Appcues is a SaaS business dedicated to helping our customers build products their users love.  We offer a suite of products and services that let our customers design and publish user experiences, product tours, and flows to their sites with a simple, code-free interface.

Behind this product is a scalable platform for real-time, in-app user
communication with single-digit latencies and four-nines reliability.
And behind that platform is a team of dedicated, pragmatic,
nuts-and-bolts engineers making the whole thing work.

We're looking for a few great platform engineers to help Appcues make 2018 another hockey-stick year, and beyond.

A senior backend software engineer at Appcues:

  • Designs and implements high-uptime distributed data services in Elixir, JavaScript, or whatever the task calls for.
  • Provisions, tunes, and maintains data persistence layers such as DynamoDB, Postgres, Redis, S3, Firebase DB, Redshift, etc.
  • Measures, monitors, and ensures the performance and availability of the Appcues platform.
  • Configures and automates system testing and deployment in the AWS and Google clouds.
  • Acts as architect, technical lead, mentor, and project manager as required.
  • Performs expert-level debugging of complex, multi-system issues.
  • Integrates dozens of external SaaS products into Appcues services.
  • Is committed to the privacy and security of customers' and end users' data.
  • Works with customers directly for integration, support, and occasional custom development.

The best candidates for this position:

  • Have six or more years of professional software engineering experience, including at least three years focused on backend service development.
  • Demonstrate strong skills working with the Unix operating system.
  • Possess a solid understanding of the current landscape of data storage and processing technologies.
  • Are intimately familiar with current infrastructure/platform-as-a-service offerings.
  • Are comfortable and capable acting as architect and technical lead on large projects.
  • Prefer working in a highly collaborative environment at a small, customer-focused startup.

A diverse team is a stronger team, so engineers of all backgrounds are encouraged to apply for this position.

Appcues is an Equal Opportunity Employer.

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