Disability Representative

Title: Disability Representative
Duration: 6 Months (until 6/30)
Location: Hilliard, OH 43026
Hours: 7.5 hours per day & 5 days a week role
 
PRIMARY PURPOSE:
 
To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.
 
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
 
·         Analyzes, approves and authorizes assigned claims and determines benefits due pursuant to a disability plan.
·         Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
·         Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
·         Refers cases as appropriate to supervisor and management; maintains professional client relationships.
 
SKILLS & KNOWLEDGE:
 
·         Excellent oral and written communication
·         PC literate, including Microsoft Office products
·         Analytical and interpretive skills
·         Strong organizational skills
·         Ability to work in a team environment
·         Good negotiation skills
·         Ability to meet or exceed Performance Competencies
 
EXPERIENCE:
 
·         One (1) year general office experience required. One year benefits or claims management experience or successful completion of Disability Representative training required.
 
EDUCATION:
 
·         Bachelor's degree from an accredited university or college preferred.
 
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
 
·         Performs other duties as assigned.
·         Supports the organization's quality program(s).

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