Duration: 9 months
>An energetic, outgoing technical writer with a broad range of experience in cloud platform engineering, software development, and an understanding of how a global service-centric organization works.
>Someone who is comfortable with building relationships with highly technical internal stakeholders, know how to interview service engineers who are too busy to give interviews, and have the ability to convert technical content to internal standards without changing the meaning.
>A leader, a self-starter, and a fast learner who takes initiative and is adaptable to process changes. This is a position with a lot of autonomy and opportunity to build and implement information architecture.
>Someone that enjoys a challenge and seek to influence your work and working environment
***REQUIREMENTS***
+5 years' experience
Bachelor’s degree in a writing-intensive field or significant work experience in start-ups or fast-paced enterprise technology-development environments
Impeccable written English skills
Strong team-player attributes with outstanding communication, organization, and interpersonal skills
Strong time-management and prioritization skills
Information gathering and interviewing skills
Experience in developing internal engineering documentation
Experience in using Confluence to develop large document libraries
Comfort with swiftly changing dynamic software development situations
Ability to learn new technologies quickly
Ability to establish and follow style and usage guidelines
Ability to drive, follow, and evangelize cross-team processes
Experience in (and commitment to) capturing and maintaining institutional knowledge
Knowledge of cloud infrastructure concepts and technologies
Knowledge of Wiki markup, HTML, and XML
Experience in using enterprise-grade bug-tracking systems such as JIRA
A proven history of fearless hands-on product use and a strong user advocate mentality
Bonus Experience (to help get your foot in the door)
People management experience or leadership of a significant documentation team effort
Experience in working with SMEs and cross-functional teams across various time zones
Experience in using authoring, desktop publishing, and graphics software