Duration: 3 months, potential extension
Location: Warren, NJ
Shift: 9am-6pm shift or
3pm-12am shift
Service Representative will offer the practice informative brochures or savings cards in many cases. (client dependent) Outbound phone calls will be upwards of 80+ daily and the representative will be responsible for logging all activity in a database.
Principal Accountabilities:
• Produce a high volume of outbound calls to Healthcare practices , delivering a scripted message
• Detailed tracking of all call activity/results
• Works under moderate supervision and typically reports to a Customer Service Supervisor.
Minimum Education & Experience:
• We require candidates to have a minimum Customer Service background of 2 + years.
• Telemarketing experience preferred.
• Bi-lingual (English/Spanish) preferred.